Grounded in research: Based on a vast original data set that provides richness in understanding pragmatic ways of managing actual and near-miss incidents, guaranteeing both validity and applicability

Pragmatic: Grounded in the reality and practice of managers and conveyed in a practical manner with a consistent view to implementation

Contemporary: Taps into the current interest in holistic systems that are responsive to change rather than rigid, deterministic frameworks

Reflective: Includes ample sections that drive self-reflection, driven not by what managers should do, but by what they could and would do.