This emergency care manual offers a refreshing and effective new approach to helping non-medical personnel develop the skills and confidence needed in the event of a serious illness or injury. "Not just another first aid book," it prepares students to (1) recognize a possible emergency, (2) decide to take action, (3) make the "Right Call" (to EMS) and (4) provide appropriate life support measures which can minimize deterioration of a patient's condition until help arrives.