Gail Anderson has dedicated much of her 40+ year career researching, amassing and sharing resources and new ideas to advance the museum field. With all the pressures that museum leaders face on a daily basis, her goal has been to make resources easily available with practical and accessible approaches and tools, now more critical than ever in 2020. As president of Gail Anderson & Associates (GA&A) she works with museum leaders to facilitate institutional transformation, build institutional and leadership capacity, and expand community and global relevance. GA&A services include strategic planning, organizational restructuring, institutional assessment and development, board development, as well as individual coaching. She has worked with more than 65+ clients and completed over 105+ projects, the majority of which are repeat clients speaking to long-term relationships.

Prior to launching her own consulting business, Anderson was deputy director of The Mexican Museum, vice president of Museum Management Consultants, chair of the graduate department of museum studies at JKF University in Berkeley, California, assistant director at the Southwest Museum in Los Angeles, and museum educator at the Museum of Northern Arizona.

Acknowledgements

Introduction: The Urgency for Relevance, Inclusion, and Global Responsibilities

Part I: Global Realities Challenge Museum Purpose

CHAPTER 1: Museums: Geopolitics, Decolonisation, Globalisation and Migration GEORGE OKELLO ABUNGU

CHAPTER 2: Indigenous Peoples and International Museology BRYONY ONCIUL

CHAPTER 3: From objects of enlightenment to objects of apology: why you can't make amends for the past by plundering the present TIFFANY JENKINS

CHAPTER 4: The Empathetic Museum: A New Institutional Identity GRETCHEN JENNINGS, JIM CULLEN, JANEEN BRYANT, KAYLEIGH BRYANT-GREENWELL, STACEY MANN, CHARLETTE HOVE, AND NAYELI ZEPEDA

CHAPTER 5: The Value of Museums in Averting Societal Collapse ROBERT R. JANES

CHAPTER 6: Paradigm Shift to Illuminate This Disrupted Planet EMYLN KOSTER, PHD

CHAPTER 7: Global Trends in Museums DAVID FLEMING

SPECIAL FEATURE: Transforming Our World: The 2030 Agenda for Sustainable Development UNITED NATIONS

Part II: Transformative Institutional Mindsets

CHAPTER 8: Inside Out Outside In: A resilience model for museums offers strategies to address challenging realities ANNE W. ACKERSON, GAIL ANDERSON, AND DINA A. BAILEY

CHAPTER 9: Creating a Framework for Institutional Genealogy ALETHEIA WITTMAN

CHAPTER 10: Reconsidering People as the Institution: Empathy, Pay Equity, and Deaccessioning as Key Leadership Strategies in Art Museums AMY WHITAKER

CHAPTER 11: Creating the Just Leader: Inclusive Leadership and Organization Justice CHRIS TAYLOR

CHAPTER 12: Museum Leaders as Allies for Queer Inclusion MARGARET MIDDLETON

CHAPTER 13: Growth Mindset for a More Peaceful, Empathetic World EDUARDO BRICENO

CHAPTER 14: Sustainability, Resilience and Growth Through Digital Innovation NIK HONEYSETT

CHAPTER 15: The Four Principles of Purpose-Driven Board Leadership ANNE WALLESTAD

CHAPTER 16: Deconstructing Nonprofit Sustainability JAN MASAOKA, JEANNE BELL, STEVE ZIMMERMAN

Part III: The Imperative for Inclusivity and Social Responsibility

CHAPTER 17: Moving Toward Internal Transformation: Awareness, Acceptance, Action JANEEN BRYANT, KAYLEIGH BRYANT-GREENWELL, CINNAMON CATLIN-LEGUTKO, GRETCHEN JENNINGS, AND JOANNE JONES-RIZZI

CHAPTER 18: The evolving responsibility of museum work in the time of climate change SARAH SUTTON

CHAPTER 19: Cultural Interpretation in the 21st Century: Transformational Changes in Museum Practice W. RICHARD WEST JR.

CHAPTER 20: The Politics of History in Memorial Museums JULIE HIGASHI

CHAPTER 21: Presence and Power: Beyond Feminism in Museums ELISABETH CALLIHAN AND KAYWIN FELDMAN

CHAPTER 22: Public Spaces for Strangers: How Museums Physical Assets Should Contribute to Communal Peace ELAINE HEUMANN GURIAN

CHAPTER 23: Tools for Thinking in Tools and Approaches for Transforming Museum Experience RACHEL GINSBERG, KAYLEIGH BRYANT-GREENWELL, AND GAIL BENNETT

SPECIAL FEATURES

First Peoples: A Roadmap for Enhancing Indigenous Engagement in Museums and GalleriesTERRI JANKE

Race Report Card MUSEUMS & RACE

Part IV: Practices to Support Reinvented Museums

CHAPTER 24: WINDOWS: Ten Shifts: Redefining Cultural Institutions MICHAEL JOHN GORMAN

CHAPTER 25: Climate of Change JULIE DECKER

CHAPTER 26: Repatriation and Ritual, Repatriation as Ritual LAURA PEERS, LOTTEN GUSTAFSSON REINIUS, AND JENNIFER SHANNON

CHAPTER 27: Race Isn't Just a Black Thing - The Role that Museum Professionals Can Play in Inclusive Planning and Programming ESTHER J. WASHINGTON AND ANNA F. HINDLEY

CHAPTER 28: Museums Without (Scholar-) Curators: Exhibition-Making in Times of Managerial Curatorship MATHIEU VIAU-COURVILLE

CHAPTER 29: Mechanisms and Tropes of Colonial Narratives HODAN WARSAME

CHAPTER 30: Materialising reform: how conservation encounters collection practises in zoos MONIKA KRAUSE AND KATHERINE ROBINSON

CHAPTER 31: Digital Transformation: It's a Process and You Can Start Now JACK LUDDEN AND JOHN RUSSICK

CHAPTER 32: Cultural Humility as a Framework for Anti-Oppressive Archival Description JESSICA TAI

SPECIAL FEATURE

Ten Principles for an Anti-Racist, Anti-Orientalist, Activist Approach to Collections. ELIZABETH WOOD, RAINEY TISDALE, AND TREVOR JONES

Part V: Legacy Articles from Reinventing the Museum Editions I and II: An Annotated Bibliography

Selected Bibliography

About the Editor