The step up from employee to supervisor can be a big one. This book is designed to help new supervisors make the transition without stumbling. '

With 21 years of management experience, Geoff Nichols has built a solid base of knowledge in recruitment, performance management, employment law, industrial safety and sales. He has trained thousands of supervisors, managers and human resource professionals in all types of industries throughout North American and England.

Learning Your new Role. Motivating and Coaching Others. Developing Your Communication Skills. Solving Problems and Making Decisions. Managing Conflict. Enacting Progressive Discipline. Understanding Employment Law. Managing Your Time and Stress. Growing into Management.