Unlock new levels of quality, performance, customer service, and profits

Written specifically for managers with little or no experience on the subject, Six Sigma for Managers, Second Edition, provides step-by-step guidance and examples for implementing a Six Sigma initiative.

Written specifically for today's busy manager, Briefcase Books feature eye-catching icons, checklists, and sidebars to guide managers step by step through everyday workplace situations.

• Updated with the latest in implementation strategies and tactics, tips from insiders in the field, and new stories and insights from the Six Sigma experiences of others
• Clear definitions of key management terms and concepts
• Practical advice for minimizing the possibility of error
• Examples of successful management
• Specific planning procedures, tactics, and hands-on techniques

Greg Brue is CEO of Six Sigma Consultants and is a master six sigma black belt.