1: Organisational Effectiveness: The New Agenda for Organisational Development and Human Resource Management - An Introduction (Helen Francis, Linda Holbeche and Martin Reddington)
2: The strategic context for the new OE (Linda Holbeche)
3: The Historical and Theoretical Background to Organisation Development (Naomi Stanford)
4: Developing an OD Strategy from an HR perspective (Mark Withers)
5: Culture and cultural integration (Valerie Garrow and Graeme Martin)
6: An ER perspective on organisational effectiveness (John Purcell)
7: Transforming HR to support strategic change (Peter Reilly)
8: Technology as an agent of transformation (Martin Reddington)
9: Human Resource Development (Allan Ramdhony)
10: The Role of Line Mangers in Learning and Innovation (John Castledine and Doug Renwick)
11: Integration of workforce planning and OD (Roger Cooper)
12: Performance Management and Reward (Roger Cooper and Adrian Furnham)
13: Inclusive Talent Management and Diversity (Eddie Blass and Gill Maxwell)
14: Reframing the Employee Value Proposition (Helen Francis and Martin Reddington)
15: Ethics and Corporate Social Responsibility (Carole Parkes)
16: Emotion at work (Chiara Amati and Chris Donnegan)
17: The New OE: Future Prospects and Possibilities (Helen Francis, Linda Holbeche and Martin Reddington)