Quality Planning and Analysis by J. M. Juran
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Quality Planning and Analysis
Summary
This text covers such topics as: company-wide assessment of quality; quality improvement and cost reduction; quality planning and sales income; control of quality; developing a quality culture; designing for quality; supplier relations; and marketing, field performance and customer service.
Quality Planning and Analysis Summary
Table of Contents
Basic concepts; company-wide assessment of quality; quality improvement and cost reduction; quality planning and sales income; control of quality; strategic quality management; organization for quality; developing a quality culture; basic probability concepts; statistical tools for analyzing data; understanding consumer needs; designing for quality - statistical tools; supplier relations - statistical tools; manufacture; statistical process control; inspection, test and measurement; inspection and test - sampling plans; marketing, field performance and customer service; marketing, field performance and customer service - statistical tools; administrative and support operations; quality information systems; quality assurance.
Additional information
GOR001607547
9780071129923
0071129928
Quality Planning and Analysis by J. M. Juran
Used - Very Good
Paperback
McGraw-Hill Education - Europe
19930600
640
N/A
Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
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