GOR003097161

9780071214575

0071214577

Service Management: Operations, Strategy, and Information Technology by James A. Fitzsimmons

Used - Good

Hardback

Irwin/McGraw-Hill

2004-01-01

N/A

Book picture is for illustrative purposes only, actual binding, cover or edition may vary.

This is a used book - there is no escaping the fact it has been read by someone else and it will show signs of wear and previous use. Overall we expect it to be in good condition, but if you are not entirely satisfied please get in touch with us