Series editor's preface -- List of illustrations -- Preface -- Acknowledgements Acronyms and abbreviations -- 1 Introduction -- The framework of why, who, how and what Why governments are involved in tourism -- Who is involved in tourism management? -- How managers manage -- What results? practice and performance -- A comparative approach -- Five countries -- Summary -- Suggested reading -- 2 Why tourism? -- Definitions -- Historical reasons for government involvement in tourism -- Economic reasons for government involvement in tourism -- Summary -- Suggested reading -- 3 Public sector management and tourism -- Why: political environment and principles -- Who: multiplicity and diversity -- How: formal, informal and changes -- Summary -- Suggested reading -- 4 Management from the centre: formulation -- Why: responsibilities, ideology and objectives -- Who: leaders, ministries and organisations -- How: process and initiatives, formal and informal -- What results? practice and performance, United Kingdom -- Summary -- Suggested reading -- 5 Management from the centre: implementation -- Why: implementation and difficulties -- Who: federal, state and statutory organisations -- How: power, finance, functions, problems and planning -- What results? Thailand -- Summary -- Suggested reading -- 6 Management at the local level -- Why: representation, responsibilities, ideology and objectives -- Who: representatives, managers and industry -- How: leadership, community, power and principles -- What results? England, Australia, Thailand -- Summary -- Suggested reading -- 7 Public management and the private sector -- Why: responsibility, mutual importance -- Who: the industry, government business enterprises -- How: politics, freedom, dependency, regional boards -- What results? air travel, incentive travel -- Summary -- Suggested reading -- 8 Management of tourism control -- Why control? principles -- Who is involved? -- How to control: formal and informal -- What results? Vietnam, environment -- Summary -- Suggested reading -- 9 Conclusions ... and the future? -- Principles and practice -- How managers manage -- The results -- Practice -- Performance -- The future of tourism -- The future of the PSM of tourism -- Bibliography -- Index -- Authors cited.
