Section I: Western Europe 1. Belgium-How Innovative Staffing Solutions Can Make a Difference: The Case of Selecting Blue-Collar Workers for the Port of Antwerp, Filip Lievens and Britt De Soete 2. Germany-Retaining Talent in Times of Crisis: Opportunities for the Robert Bosch Group in the Context of the German Industrial Relations System Marion Festing 3. Italy-Luxottica: Changing Italian Labor Relations and HR Practices to Drive Sustainable Performance, Silvia Bagdadli and Arnaldo Camuffo 4. Netherlands-HRM and Culture at RetailCo, Corine Boon and Deanne N. Den Hartog 5. United Kingdom-A Restatement of the `Employer Brand': The John Lewis Partnership, Graham Dietz and Pamela Nwanze Section II: Scandinavia 6. Denmark-Grundfos: Invest in Talent, Liza Castro Christiansen 7. Finland-Implementing a Global Diversity Management Initiative in Finland, Adam Smale and Ingmar Bjoerkman 8. Iceland: Merger, Culture and HRM: The Marel and Stork Case, Ingi Runar Edvardsson and Gudrun Berta Daniel Sdottir 9. Norway-Comparing Internally Consistent HR at the Airport Express Train (AET), Oslo, Norway and Southwest Airlines (SA), Dallas, U.S.A. Bard Kuvaas and Anders Dysvik 10. Sweden-At the End of the Road: The Process of a Plant Closure, Magnus Hansson Section III: Central & Eastern Europe 11. Bulgaria-Telerik: HRM in a Bulgarian Software Company, Lucia F. Miree and John E. Galletly 12. Czech Republic-Impact of Managerial Decisions on Company Crisis Occurrence, Martina Koenigova 13. Poland-Reward Management in Small and Medium Enterprises: Alfa i Omega, Glogow, Poland, Peter Odrakiewicz and Magdalena Szulc 14. Russia-Succession Planning at Eldorado, Anna Gryaznova 15. Slovenia-On Becoming a Truly Global Player: The Global Talent Management Challenge at Trimo, Robert Kase Section IV: Mediterranean, Middle East, and Africa 16. Cyprus-People Management in Academia: Anna-Maria Harilaou's Story, Eleni Stavrou 17. Ghana-Employee Retention During Institutional Transition: A Case Study of PIGAMU, David B. Zoogah 18. Israel - Implementing New Production Design and Reward System, Michal Biron 19. Jordan - The Jordan Company of Hospitality Education (JCHE), Muhsen Makhamreh 20. Uganda - Beyond Boundaries: HR Strategic Alignment and Visibility at ZAIN Uganda, John C. Munene 21. United Arab Emirates-Developing the Local Workforce in a Rapidly Growing Economy, Scott L. Martin and William M. Solomon Section V:Asia and the Pacific Rim 22. China-Performance Management at Shenhua Guohua Electric Power, Gong Yaping and Yang Weiguo 23. Hong Kong-Engaging the Next Generation of Leaders at MostClean Hong Kong, Christina Sue-Chan and Clara To 24. India: Leveraging Human Capital for Business Growth: A Case of ICICI Bank, India Radha R Sharma and Phillip Abraham 25. Indonesia-Performance and Talent Management in Indonesia: The Case of XYZ Company, Budi W. Soetjipto, Jimmy Sadeli and Munandar Nayaputera 26. Malaysia-Malaysia Airlines: Talent Management in a Turnaround Situation, Rozhan Othman and Wardah Azimah Sumardi 27. Singapore: Alexandra Hospital: Realizing the Value of Older Workers, Audrey Chia and Angeline Lim 28. New Zealand-New Zealand Qualifications Authority, Jarrod Haar Section VI: The Americas 29. Canada-Building a Culture of Inclusion at the Royal Bank of Canada: Strategies for Aboriginal Peoples and Newcomers to Canada, Maria Rotundo 30. Chile-Development of Self Managed Teams at S.C. Johnson & Son in Chile, Andres B. Raineri 31. Costa Roca-Tim Smith and the Central America Investment Institute, Brosh M. Teucher 32. Mexico-Mexican Experiences from a Danish Firm: `Changing' Mexican Culture, Jacobo Ramirez and Laura Zapata-Cantu 33. United States of America - Southwest Airlines, Susan E. Jackson, Randall S. Schuler and Steve Werner