"Credibility' may well move quickly into the lexicon as the next leadership buzzword.''
"Kouzes and Posner have found a way to communicate the importance of hope and offer practical ways of keeping it alive.'' (from the foreword by Tom Peters)
"A much needed human approach to leadership, finally focusing on issues that really matterhonesty, sensitivity to diversity, and the need for community.'' (Ken Blanchard, chairman, Blanchard Training and Development, Inc. and coauthor, The One Minute Manager)
"A well-crafted work. Kouzes and Posner see beyond today's survey results to challenge their assertions with the test of time and circumstance. This solid book persuades readers that credibility is fundamental in spite ofor perhaps because ofthe instability and cynicism that characterize many American work places.''