Cart
Free US shipping over $10
Proud to be B-Corp

Strategic Communication James Mahoney

Strategic Communication By James Mahoney

Strategic Communication by James Mahoney


$157.47
Condition - Good
Only 1 left

Faster Shipping

Get this product faster from our US warehouse

Strategic Communication Summary

Strategic Communication: Principles and Practice by James Mahoney

Strategic Communication: Principles and Practice deals with the principles behind strategic communication planning and the professional practice involved in researching, writing and implementing a communication strategy. The framework followed here can be used for planning specific strategies for a range of specialisations including corporate communication; community relations; financial and investor relations; government relations and lobbying; internal communication; marketing communication and public relations. The book is grounded in the concept that strategic communication goes beyond the immediate bottom-line profit aims of integrated marketing communication, to deal with longer term issues. The book explores this idea through a framework that suggests communication strategy should be linked to the way in which organisations' plan their business activities in three time 'horizons': what they need to do now, in the mid-term, and in the long-term. This approach links communication strategy to how organisations deal with issues. It does not ignore the need for integrated communication, but it does suggest that how organisations deal with public policy issues influences their market-related communication. Key features: Guides students through the principles for planning, writing, and implementing strategic communication plans. Links planning for long term and immediate organisational communication needs. Focuses on high level strategic communication in supporting business directions. Exercises are included throughout the text to encourage students to think more broadly about communication strategy and how it links to business planning. In Theory panels draw attention to key theories and demonstrate the important links between theory and practice.

About James Mahoney

James Mahoney is Convenor of the Master of Strategic Communication degree, and Lecturer-in-Charge of the Communication Internship program at the University of Canberra. He teaches the final-year units Public Relations Practice and Public Relations Strategy. Jim holds a Master of Arts in Communication (Canberra) and a Bachelor of Arts (ANU). He is a Fellow of the Public Relations Institute of Australia and the Institute's Honorary National Secretary. Prior to joining the University of Canberra, Jim had a career as a senior public relations practitioner and manager in private industry, for Federal government agencies, and in the tertiary education sector.

Table of Contents

1. Introduction: What this book is aboutA note of cautionHow the chapters workA strategic communication plan frameworkChoosing a topic for your strategic plan projectWhat next?2. The nature of strategic communicationIssues analysis and managementIssues-management processIssues and strategyThe external environmentStrategic communicationSome definitionsWhat drives strategic communication?Reputation, values, relationships and changeReputation and valuesRelationships and changeStrategic communication leadershipCommunicating about issuesCommunicating in three horizonsAligning strategic communication with the three horizons3. Communication strategy and business planningStrategic directionsStrategic communication and organisational structuresSpecialist practice and strategic communicationHigh-level decision-makingFollowing the genetic codeBuilding relationships with senior executivesTIME OUT: ON THE IMPORTANCE OF THEORY4. Elements of a communication strategyHow many strategies can one organisation have?Elements of a strategic communication planThe never-ending puzzle of the naming thingCommunication strategies and the market and non-market environmentsAnd now to politicsAligning political issues, horizons and strategic communicationLinking planning to evaluation5. Analysing organisational communication needsStarting the planning processUnderstanding contextIdentifying and analysing issuesAn approach to identifying issuesUsing research in strategic communicationKeeping on trackResearch for strategic communicationWriting a situation analysisUsing a SWOT analysisAssessing issuesIssues analysis and the three-horizons approach6. Why target publics matterWho are target publics?From stakeholders to publicsSome people like footy; others detest itCategories of target publicsTraditional and non-traditional publicsWhat do target publics already know about the organisation?On inclusiveness7. Setting the compass: Communication goals and objectivesEffective goals and objectivesDefining communication goals and objectivesCommunication goals, objectives and corporate strategyWriting meaningful goalsMeasurable objectivesWriting objectivesGoals, objectives and planning horizonsTIME OUT: ON INTERCULTURAL COMMUNICATION8. Planning effective messagesThe importance of messagesWhat are messages?Relevance and truthMessages, strategies and tacticsHow many messages?Theoretical paradigms that help message designInformative messagesPersuasive messagesMessage teamwork9. Reaching target publics: The role of communication strategiesDefining communication strategiesUsing communication strategiesConsiderations for communication strategiesUncontrolled mediaInterpersonal mediaControlled mediaInteractive (social) mediaSpecial eventsSponsorshipBuilding alliancesReach, impact and control10. Tactics: The things we doPlanning tacticsWhich strategies and tactics?Matching strategies and tacticsTactics in practiceUsing your ability to be creativeTIME OUT: ON APPLYING PROFESSIONAL PRACTICE SKILLS TO STRATEGY11. Managing a strategic communication planA communication plan's implementation sectionUsing informationAbout budgetsConsultancy budgets and chargingWhat is in a budget?Using timelinesVariations on a themeWorking with consultantsWorking the system12. The Gemini factor: Evaluating strategic communication projectsWhy evaluate?Practitioner viewsWhat needs to be measured?Research methodologyEvaluating media coverageMaking an evaluation workWriting an evaluation planEvaluating an entire strategic communication planEvaluation puzzles13. Strategic communication counsellingThe communication counsellor's roleProfessional practice: Venus or Mars?Doing the jobCounselling for the non-market environmentA sense of achievement

Additional information

CIN0195576896G
9780195576894
0195576896
Strategic Communication: Principles and Practice by James Mahoney
Used - Good
Paperback
Oxford University Press Australia
2012-11-23
240
N/A
Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
This is a used book - there is no escaping the fact it has been read by someone else and it will show signs of wear and previous use. Overall we expect it to be in good condition, but if you are not entirely satisfied please get in touch with us

Customer Reviews - Strategic Communication