Introduction. Who Is This Book For? How Is This Book Organized? Goals for Part I Goals for Part II-IV Conventions Used in This Book I. EXCHANGE SERVER 2003 OVERVIEW. 1. Introducing Exchange Server 2003. New Features Improved Administration, Deployment, and Management Tools Updated Outlook Web Access Updated VSAPI Enhanced Reliability, Backup, and Recovery via Volume Shadow Copy Service and Mailbox Recovery Center Exchange Server 2003 Enterprise Specific Features Messaging, Collaboration, and Presence in the Enterprise Choosing an Edition Exchange Server 2003 Standard Exchange Server 2003 Enterprise Installation Prerequisites Network Requirements Hardware Network Operating System Requirements Features No Longer Supported Chat, Instant Messaging, Conferencing M: Drive MAPI, MAPI Common Message Calls Legacy Connectors Summary 2. Understanding Exchange 2003 and Active Directory. Why Active Directory? Active Directory Advantages Requirements for Exchange Server 2003 Why Windows Server 2003? Server Reliability Remote Access Server Clustering Understanding Front-End Servers Typical Scenarios for Front-End Servers Understanding Back-End Servers Typical Scenarios for Back-End Servers Summary II. EXCHANGE SERVER 2003 ADMINISTRATION CONFIGURATION AND ADMINISTRATION. 3. Managing Users, Contacts, and Groups. Administering Active Directory Managing Users with Active Directory Managing Contacts Working with Security and Distribution Groups Group Types and Scopes Creating Security or Distribution Groups Creating Query-Based Distribution Groups Renaming and Deleting Groups Summary 4. Managing Exchange Server 2003 via Exchange System Manager. What Is Exchange System Manager (ESM)? Installing the ESM Backward Compatibility with ESM Creating Mailbox Data Stores Creating Public Folder Data Stores Summary 5. Managing Mailboxes and Address Lists. Understanding Mailbox Administration Managing Mailboxes Removing Mailboxes from User Accounts Viewing Mailbox Size and Message Counts Setting Mailbox Restrictions Managing Address Lists Setting Up New Address Lists Working with Address Book Templates Managing Offline Address Lists Summary 6. Managing Administrative Groups and Routing Groups. Working with Administrative Groups Displaying Administrative Groups Switching Operational Modes Adding Administrative Groups Moving and Copying Objects Between Groups Renaming and Deleting Administrative Groups Working with Routing Groups Enabling and Creating Routing Groups Moving Servers Between Routing Groups Renaming and Deleting Routing Groups Configuring the X.400 Message Transfer Agent (MTA) and Parameters Configuring X.400 Connectors Creating a TCP/IP X.400 Stack Creating an X.400 Connector Configuring Routing Group Connectors Configuring SMTP Connectors Managing Connectors Enabling Content Restrictions Enabling Delivery Restrictions Disabling Connectors Summary 7. Using and Managing Public Folders. Using and Accessing Public Folders Verifying HTTP Virtual Server Settings Accessing Public Folders Through the Exchange Information Store Managing Public Folders Creating Public Folder Containers and Trees Creating Public Folders with Exchange System Manager Creating Public Folders in Outlook Creating Public Folders Using Internet Explorer Adding Items to Public Folders Using Exchange System Manager Adding Items to Public Folders Using Internet Explorer and Outlook Manipulating Public Folders Delegating Administrative Permissions Managing Public Folder Replication Configuring Public Folder Replication Settings Removing Public Folder Replicas Viewing Replication Status Summary 8. Configuring and Managing Virtual Servers. Working with Virtual Servers Managing Virtual Servers Administering POP3 Virtual Servers Administering SMTP Virtual Servers Creating SMTP Virtual Servers Configuring Incoming Connections Administering IMAP4 Virtual Servers Administering HTTP Virtual Servers Summary 9. Securing Exchange with Policies and Permissions. Managing Policies Managing Recipient Policies Managing System Policies Managing Permissions Setting Permissions Delegating Permissions Securing Groups Using Microsoft Baseline Security Analyzer Summary III. EXCHANGE SERVER EMAIL CLIENTS: OWA, OMA, AND OUTLOOK. 10. Managing Outlook Web Access (OWA) and Outlook Mobile Access (OMA). Introducing OWA for Exchange Server 2003 Using OWA Managing OWA Introducing OMA for Exchange Server 2003 Setting Up OMA Managing OMA Summary 11. Managing and Using Microsoft Office Outlook 2003. Introducing the New Features in Microsoft Office Outlook 2003 Configuring Outlook 2003 Initial Configuration: Setting Up Outlook to Connect to Exchange Server Initial Configuration: Setting Up Outlook to Connect to Internet Mail or Other Server Types Using Outlook 2003 Introducing RPC over HTTP for Outlook 2003 Configuring RPC over HTTP Using Outlook 2003 via RPC over HTTP Summary IV. PERFORMANCE, OPTIMIZATION, AND DISASTER RECOVERY TECHNIQUES. 12. Performance Monitoring, Optimizing, and Troubleshooting. Message Tracking and Logging Tracking Messages Logging Virtual Servers and Diagnostics Logging Managing and Troubleshooting Message Queues Monitoring Server Health and Performance Using the Performance Console Using Network Monitor Using Task Manager Monitoring Processor Usage Monitoring Disk Subsystems Troubleshooting Exchange Databases Using ISINTEG Using ESEUTIL Summary 13. Backing Up Data Stores with the Windows Server 2003 Backup Utility. Choosing the Proper Backup Regimen Understanding the Basic Backup Types Online and Offline Backups Backup Types Understanding Which Components to Back Up Backing Up Mailbox Data Stores and Public Folder Stores Backing Up Certificate Services Backing Up Internet Information Services Backing Up Active Directory: Users, Groups, and Contacts Setting Up Recovery Storage Groups Summary 14. Restoring Data Stores with the Windows Server 2003 Backup Utility. Choosing Which Components to Restore Restoring Mailboxes and Public Folders Restoring Certificate Services Restoring Internet Information Services Restoring Active Directory: Users, Groups, and Contacts Using Recovery Storage Groups Summary 15. Exploring Exchange 2003 Tools, Resources, and Links. Help! Where Can I Go? Backup Tools VERITAS Backup Exec CommVault Galaxy Backup and Recovery Antivirus Utilities Sybari Antigen for Exchange Symantec Mail Security for Microsoft Exchange McAfee GroupShield for Microsoft Exchange Panda Exchange Secure Antivirus Trend Micro ScanMail for Microsoft Exchange AntiSpam Utilities iHateSpam Server Edition Lyris MailShield SpamArrest.com Tapping into the Online Exchange Server Community The Experts Exchange Website The Slip Stick Website The MS Exchange.org Website The Microsoft Exchange Product Home Page The Microsoft Exchange Server 2003 Support Center The Exchange Server Developer Center The Exchange Server TechCenter The Microsoft Knowledge Base Summary Index.
