If you're afraid that saying no will cause a backlash with friends, family, or colleagues, you'll be pleasantly surprised to learn that no can be a productive answer, and can put you in control of any situation - without turning you into a meanie. No! turns the word into a tool for personal power, and gives you new ways to help discussions and decisions move forward. This enlightening guide reveals how no can help you protect your time, money, family, and more. And it demonstrates that no is a legitimate word that doesn't always need to be negotiated to yes.