A guide for executives seeking ways to improve their profits by focusing on the needs of their customers. It offers a process, based on modern information technologies and an integrated mix of media and methods, to meet goals of identifying, creating, maintaining and developing customers.
Customer Marketing Summary
Customer Marketing: How Customer Marketing Can Increase Your Profits by Jay Curry
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Table of Contents
Introduction to customer marketing; what business are you in?; the customer pyramid; customer marketing defined; the customer database; an integrated mix of methods and media; customer goals; the profit pay-off; ten steps to make customer marketing work for you; your customer marketing audit.
Additional information
GOR004778939
9780749426279
0749426276
Customer Marketing: How Customer Marketing Can Increase Your Profits by Jay Curry
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