GOR013866793

9780873896757

0873896750

Managing Service Delivery Processes: Linking Strategy to Operations by Jean Harvey

Used - Very Good

Paperback

ASQ Quality Press

2006-01-30

352

N/A

Book picture is for illustrative purposes only, actual binding, cover or edition may vary.

This is a used book - there is no escaping the fact it has been read by someone else and it will show signs of wear and previous use. Overall we expect it to be in very good condition, but if you are not entirely satisfied please get in touch with us