Offering a balance of clinical and theoretical knowledge, this text covers general principles of cultural diversity and multiculturalism, the process of cross-cultural service delivery, and cultural information on specific client populations from a psychological perspective. Diller builds a general understanding of what cultural diversity is and why it is important. He considers the related dynamics of prejudice and racism as well as the meaning of culture and cultural differences. He also helps students better understand their own prejudices so they can be more effective counsellors when working with culturally-different clients.