JERRY WEISSMAN, the world's #1 corporate presentations coach, founded and leads Power Presentations, Ltd. in Foster City, CA. His private clients include executives at hundreds of the world's top companies, including Yahoo!, Intel, Cisco Systems, Intuit, Dolby Laboratories, and Microsoft.
Weissman coached Cisco's executives before their immensely successful IPO road show; afterward, the firm's chairman attributed at least two to three dollars of Cisco's offering price to Weissman's work. Since then, he has prepared executives for nearly 500 IPO road shows, helping them raise hundreds of billions of dollars.
Weissman is author of the global bestseller Presenting to Win: The Art of Telling Your Story (Financial Times Prentice Hall, 2003).
In this book, you'll find many examples of Q&A sessions and political debates in the public arena. The original videos of these sessions are available on a DVD that you can obtain by visiting www.powerltd.com.
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Introduction: Agility versus Force.
Challenging Questions
Martial Arts
Effective Management Perceived
Baptism under Fire
Case Studies: Bill Clinton; David versus Goliath; Bruce Lee; David Bellet; Mike Wallace
1. The Critical Dynamics of Q&A.
Defensive, Evasive, or Contentious
Presenter Behavior/Audience Perception
Case Studies: The Classic Bob Newhart Episode; Trent Lott on Black Entertainment Television; Pedro Martinez; The NAFTA Debate; Two Weeks of an IPO Road show
2. Effective Management Implemented.
Worst Case Scenario
Maximum Control in Groups
The Q&A Cycle
How to Lose Your Audience in Five Seconds Flat
3. You're Not listening!
Case Studies: 1992, 2000, and 2004 U.S. Presidential Debates
4. Active Listening (Martial Art: Concentration).
The Roman Column
Sub-vocalization
Visual Listening
You Still Don't Understand
Yards After Catch
Case Study: 1992 U.S. Presidential Debate in Retrospect
5. Retake the Floor (Martial Art: Self-defense).
Paraphrase
Challenging Questions
The Buffer
Key Words
The Double Buffer
The Power of "You"
The Triple Fail-Safe
Case Study: Colin Powell
6. Provide the Answer (Martial Art: Balance).
Quid Pro Quo
Manage the Answer
Anticipate
Recognize the Universal Issues
How to Handle Special Questions
Guilty as Charged Questions
Point B and WIIFY
Topspin
Media Sound Bites
Case Studies: George W. Bush; John F. Kerry; George H. Bush Revisited
7. Topspin in Action (Martial Art: Agility).
Michael Dukakis Misses a Free Kick
The Evolution of George W. Bush
Lloyd Bentsen Topspins
Ronald Reagan Topspins
8. Preparation (Martial Art: Discipline).
Lessons Learned
Case Studies: John F. Kennedy versus Richard M. Nixon, Al Gore versus Ross Perot
9. The Art of War (Martial Art: Self-Control).
The Art of Agility
Force: 1992
Agility: 1996
Agility and Force: 2000
Agility and Force: 2004
The Critical Impact of Debates
Lessons Learned
Case Studies: Al Gore debates Dan Quayle, Jack Kemp, and George W. Bush; George W. Bush debates John F. Kerry; The Presidential Debates: 1960 through 2004
10. The Role Model.
Complete Control
Case Study: General Norman Schwarzkopf
Endnotes.
Acknowledgments.
Index.