INTRODUCTION
CHAPTER 1: INTRODUCTION TO HUMAN COMMUNICATION
THE IMPORTANCE OF STUDYING HUMAN COMMUNICATION
WHAT IS HUMAN COMMUNICATION?
A MODEL OF HUMAN COMMUNICATION: THE SYNERGETIC MODEL
COMMUNICATION ETHICS
CHAPTER 2: PERSPECTIVES ON HUMAN COMMUNICATION
CONTEMPORARY APPROACHES TO STUDYING HUMAN COMMUNICATION
THE SOCIAL SCIENCE APPROACH
THE CRITICAL APPROACH
A MULTIFACETED APPROACH
CHAPTER 3: COMMUNICATING IDENTITIES
THE IMPORTANCE OF IDENTITY
WHAT IS IDENTITY?
THE INDIVIDUAL AND IDENTITY
THE INDIVIDUAL, IDENTITY, AND SOCIETY
ETHICS AND IDENTITY
SKILLS FOR COMMUNICATING ABOUT IDENTITIES
CHAPTER 4: COMMUNICATING, PERCEIVING, AND UNDERSTANDING
THE IMPORTANCE OF PERCEPTION
WHAT IS PERCEPTION?
PERCEPTION AND THE INDIVIDUAL
THE INDIVIDUAL, PERCEPTION, AND SOCIETY
ETHICS AND PERCEPTION
IMPROVING YOUR PERCEPTION SKILLS
CHAPTER 5: VERBAL COMMUNICATION
THE IMPORTANCE OF VERBAL COMMUNICATION
WHAT IS VERBAL COMMUNICATION?
INFLUENCES ON VERBAL COMMUNICATION
The Individual, Verbal Communication, and Society
Ethics and Verbal Communication
Improving Your Verbal Communication Skills
CHAPTER 6: NONVERBAL COMMUNICATION
THE IMPORTANCE OF NONVERBAL COMMUNICATION
WHAT IS NONVERBAL COMMUNICATION?
NONVERBAL COMMUNICATION AND THE INDIVIDUAL
THE INDIVIDUAL, NONVERBAL COMMUNICATION, AND SOCIETY
ETHICS AND NONVERBAL COMMUNICATION
IMPROVING YOUR NONVERBAL COMMUNICATION SKILLS
CHAPTER 7: LISTENING AND RESPONDING THE IMPORTANCE OF LISTENING
WHAT IS LISTENING?
LISTENING AND THE INDIVIDUAL
THE INDIVIDUAL, LISTENING AND SOCIETY
ETHICS AND LISTENING
IMPROVING YOUR LISTENING SKILLS
CHAPTER 8: COMMUNICATING ACROSS CULTURES
THE IMPORTANCE OF INTERCULTURAL COMMUNICATION
WHAT IS INTERCULTURAL COMMUNICATION?
INTERCULTURAL COMMUNICATION AND THE INDIVIDUAL
THE INDIVIDUAL, INTERCULTURAL COMMUNICATION, AND SOCIETY
ETHICS AND INTERCULTURAL COMMUNICATION
IMPROVING YOUR INTERCULTURAL COMMUNICATION SKILLS
CHAPTER 9: COMMUNICATING IN CLOSE RELATIONSHIPS
THE IMPORTANCE OF COMMUNICATION IN CLOSE RELATIONSHIPS
CLOSE RELATIONSHIPS AND THE INDIVIDUAL
COMMUNICATING IN FRIENDSHIPS AND ROMANTIC RELATIONSHIPS
THE INDIVIDUAL, RELATIONSHIP COMMUNICATION, AND SOCIETY
ETHICS AND CLOSE RELATIONSHIPS
IMPROVING YOUR RELATIONSHIP COMMUNICATION SKILLS
CHAPTER 10: SMALL GROUP COMMUNICATION
The Importance of Small Group Communication
What Is Small Group Communication?
SMALL GROUP COMMUNICATION AND THE INDIVIDUAL
THE INDIVIDUAL, SMALL GROUP COMMUNICATION, AND SOCIETY
Ethics and Small Group Communication
Improving Your Small Group Communication Skills
CHAPTER 11: COMMUNICATING IN ORGANIZATIONS
The Importance of Organizational Communication
Defining Organizational Communication
Organizational Communication and the Individual
The Individual, Organizational Communication, and Society
Ethics and Organizational Communication
Improving Your Organizational Communication Skills
CHAPTER 12: RHETORICAL COMMUNICATION
THE IMPORTANCE OF RHETORIC
WHAT IS RHETORIC? A BROADER VIEW
RHETORIC AND THE INDIVIDUAL
THE INDIVIDUAL, RHETORIC, AND SOCIETY
ETHICS AND RHETORIC
IMPROVING YOUR RHETORICAL SKILLS: SPEAKING IN PUBLIC
CHAPTER 13: MASS MEDIA AND COMMUNICATION
The Importance of MASS Media
What are MASS Media?
The Individual and Media
The Individual, MASS Media, and Society
Ethics and MASS Media
Becoming a More Effective Consumer of MASS Media
CHAPTER 14: COMMUNICATION AND NEW TECHNOLOGIES
THE IMPORTANCE OF NEW MEDIA
WHAT ARE NEW MEDIA?
HOW DOES NEW MEDIA USE AFFECT OUR COMMUNICATION CHOICES?
NEW MEDIA USE AND THE INDIVIDUAL
THE INDIVIDUAL, NEW MEDIA AND SOCIETY
ETHICS AND NEW MEDIA
IMPROVING OUR NEW MEDIA COMMUNICATION SKILLS
Glossary
References
Index
