Coaching in business has come a long way! Once used primarily to deal with problem employees, this powerful tool for building strategic effectiveness and supporting executives through career transitions has become a badge of status for today's high-potential leaders. Although much has been written for practicing coaches, Joan Kofodimos delivers a first-of-its-kind user's guide for coaching consumers. Dozens of checklists, samples, and life-inspired case examples take readers through each and every step of a successful coaching process to benefit participants, coaching sponsors, and the organization's ROI.