This text provides an introduction to the practices and procedures of phlebotomy. The first half of the book discusses phlebotomy, special phlebotomy techniques, paediatric and infant phlebotomy. The second half covers topics such as medical-legal issues, management, communication and professionalism. The volume includes a chapter on small-animal phlebotomy for veterinary technologists. Review questions at the end of each chapter and a review examination modelled after the certification examinations are also included.