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Planning and Evaluating Library Networked Services and Resources John Carlo Bertot

Planning and Evaluating Library Networked Services and Resources By John Carlo Bertot

Planning and Evaluating Library Networked Services and Resources by John Carlo Bertot

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Summary

This book describes techniques for evaluating services provided through library networks, including collection development, group purchases, and reference services. Providing guides for developing evaluation instruments, testing them and applying them, it is comprehensive in its treatment of evaluating network services.

Planning and Evaluating Library Networked Services and Resources Summary

Planning and Evaluating Library Networked Services and Resources by John Carlo Bertot

This book describes techniques for evaluating services provided through library networks, including collection development, group purchases, and reference services. Providing guides for developing evaluation instruments, testing them and applying them, it is comprehensive in its treatment of evaluating network services. Featuring contributions from some of the leaders in the area of e-metrics (Oliver Pesh, Ebsco; Judith Hiott, Houston Public; Jeff Shim, ARL e-metrics; and Chuck McClure) this book is an integrated, updated knowledge base of events in this area since 1998. It also provides a great deal of experiential knowledge concerning what libraries should do, plan for, and use in e-metrics.

About John Carlo Bertot

JOHN CARLO BERTOT is Professor, School of Information Studies, Florida State University, Chair of of the International Standards Organizations (ISO) Working Group 4, member of ISO Working Group 2, and serves on the National Information Standards Organizations (NISO) library statistics committee. He is Editor of Government Information Quarterly and Co-editor of Library Quarterly.

DENISE M. DAVIS is Director of the Office for Research and Statistics at the American Library Association. She serves on the advisory committees of the National Center for Education Statistics (NCES) Library Program for the public and state library surveys, and chairs the NCES academic library survey advisory committee. She also chairs the National Information Standards Organization Library Statistics Standard Z39.7 revision committee, and serves on a number of other committees including the ProjectCOUNTER advisory and International Standards Organization (ISO) committees. library statistics standards.

Table of Contents

List of Figures and Tables Preface Network Service and Resource Evaluation Planning by John Carlo Bertot Selecting Evaluation Approaches for a Networked Environment by John Carlo Bertot and J.T. Snead Methods and Tools for Assessing Network Services and Resources by John Carlo Bertot E-Metrics and Performance Indicators: Availability and Use by John Carlo Bertot Needs Assessment by Denise M. Davis Requests for Proposals, Licenses, and Contracts: Assessing Negotiated Agreements for Network-Based Collections and Services by Denise M. Davis Policies to Ensure Use of and Access to Network-Based Services and Resources by Denise M. Davis and John Carlo Bertot Resource Allocation in the Networked Environment by Judith Hiott and Syma Zerkow Getting the Most out of Vendor Supplied Usage Statistics by Wonsik Shim Usage Statistics from the Vendor's Perspective by Oliver Pesch Key Issues, Themes, and Future Directions for Evaluating Networked Services by Charles R. McClure List of Figures and Tables

Additional information

NLS9781563089640
9781563089640
1563089645
Planning and Evaluating Library Networked Services and Resources by John Carlo Bertot
John Carlo Bertot
New
Paperback
Bloomsbury Publishing Plc
2004-12-30
374
N/A
Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
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