UNIT 1. Ethics, Values, and Social Responsibility in Business 1. 18234 Thinking Ethically, Manuel Velasquez et al., Issues in Ethics, Winter 1996 Outlined here are key steps and five different approaches to dealing with moral issues and helping to resolve ethical dilemmas. 2. 45316 Ethical Leadership, Ronald E. Berenbeim, Leadership Excellence, September 2006 For an example of ethical leadership, Ronald Berenbeim discusses the case of Jawaharlal Nehru. 3. 41660 Business Ethics, William I. Sauser, Jr., Society for Advancement of Management, 2005 William Sauser gives an eight-point action list for establishing a strong ethical culture. He also provides a decision checklist when ethical dilemmas loom. 4. 47039 The Value of an Ethical Corporate Culture, Curtis C. Verschoor, Strategic Finance, November 2006 Research shows that a company's ability to maintain an ethical culture is key to the attraction, retention, and productivity of employees. 5. 47040 Building an Ethical Framework, Thomas R. Krause and Paul J. Voss, The CRO, May/June 2007 The authors discuss 10 questions that should be considered to build an ethical framework and to encourage an ethical corporate culture. 6. 47041 Moral Leadership, Deborah L. Rhode, Leadership Excellence, January 2007 Deborah Rhode explores why there needs to be ethical leadership. 7. 45336 Ethics After Enron, Cheryl Rosen, Business-Ethics.com, Summer 2006 Cheryl Rosen describes ways that the Enron case will likely affect discussions and decisions in corporate boardrooms for years to come. 8. 38410 Why Good Leaders Do Bad Things, Charles D. Kerns, Graziadio Business Report, Fall 2003 In making ethical decisions, Charles Kerns advocates letting virtuous values guide one's judgments while being aware of the mental games that can undermine ethical decision making. 9. 30220 Best Resources for Corporate Social Responsibility, Karen McNichol, Business Ethics, Summer 2001 In this Business Ethics journal, Karen McNichol provides a list of some of the best Web sites on corporate social responsibility. They are listed with addresses in this article. UNIT 2. Ethical Issues and Dilemmas in the Workplace Part A. Employee Rights and Duties 10. 45317 Your Privacy for Sale, Consumer Reports, October 2006 Consumer Reports investigates how our personal information is being bought, sold, and sometimes stolen. 11. 47042 Employers Look Closely at What Workers Do on Job, Stephanie Armour, USA Today Newspaper, November 8, 2006 Stephanie Armour discusses how companies have become more vigilant in the surveillance of employees with new high-tech tools. Part B. Organizational Misconduct and Crime 12. 47043 Con Artists' Old Tricks, Kathy M. Kristof, Los Angeles Times, August 19, 2007 Kathy Kristof discloses situations surrounding why 5 million seniors are victimized by some sort of financial fraud each year. 13. 38413 Corruption: Causes and Cures, Joseph T. Wells, Journal of Accountancy, April 2003 The article reveals ways auditors can help deter bribery and kickbacks. Part C. Sexual Treatment of Employees 14. 41666 Gender Issues, Jennifer Gill, Inc. Magazine, April 2005 Jennifer Gill contends that smaller companies are particularly vulnerable to sex-discrimination lawsuits because they tend to have less structured atmospheres and are less likely to have sex-discrimination policies in place. 15. 47044 Toyota's Sex-Harassment Lawsuit Could Set Standard, Jayne O'Donnell and Chris Woodyard, USA Today Newspaper, August 8, 2006 The authors convey how a recent sex-harassment lawsuit involving Toyota could have significant legal repercussions in the future. Part D. Discriminatory and Prejudicial Practices 16. 47045 Hiring Older Workers, Stephen Bastien, The Costco Connection, July 2007 Stephen Bastien explains how hiring older workers can often contribute unique skills that can contribute to a reliable and dedicated workforce that results in significant cost savings in both the short and long term. 17. 38415 Where Are the Women?, Linda Tischler, Fast Company, February 2004 Linda Tischler investigates why there are still so few women at the top when the managerial pipeline is stuffed with capable, talented female candidates for senior positions. 18. 45321 Crippled by Their Culture, Thomas Sowell, The Wall Street Journal, April 26, 2005 Thomas Sowell scrutinizes what could explain large disparities of representation among three groups of blacks and analyzes the significance of different patterns of behavior and different cultures and values behind their behavior. Part E. Downsizing of the Work Force 19. 47046 Fear of Firing, Michael Orey, Business Week, April 23, 2007 Michael Orey explains how workers in an expanding list of categories--women, gays, white men alleging bias--have companies scared to lower the ax, even if workers' job performance falls seriously short. 20. 47047 Workplace Abuses That Guarantee Trouble, Kevin Smith, San Gabriel Valley Tribune, January 7, 2006 Kevin Smith provides a list compiled by Steffan & Co. Inc. of 10 Sure-Fire Ways to Get Fired. Part F. Whistle-Blowing in the Organization 21. 41672 Birth of the Ethics Industry, James C. Hyatt, Business Ethics, Summer 2005 James Hyatt reveals that there has been a recent mushrooming of attention to business ethics and the seeking of consultants to help companies as they struggle to cope with the complexities of Sarbanes-Oxley legislation, passed in 2002 in the wake of financial scandals. 22. 45322 Learning to Love Whistleblowers, Darren Dahl, Inc. Magazine, March 2006 Darren Dahl relates that some businesses that once feared whistleblowers are now giving workers new ways to report wrongdoing. 23. 41671 On Witnessing a Fraud, Don Soeken, Business Ethics, Summer 2004 A case is presented where saying no to the scam was easy, but deciding whether to report it was considerably harder. Part G. Handling Ethical Dilemmas at Work 24. 47048 Erasing 'Un' from 'Unemployable', Amy Merrick, The Wall Street Journal, August 2, 2007 Amy Merrick discusses how Walgreen's program trains the disabled to take on regular wage-paying jobs. 25. 47049 The Ethics of Edits, Shel Horowitz, Business Ethics, Summer 2006 A case in Business Ethics magazine offers an interesting ingredient where civil and moral law coincide. 26. 20140 The Parable of the Sadhu, Bowen H. McCoy, Harvard Business Review, May/June 1997 The parable presented in this reading has significance for managers as they encounter ethical dilemmas that involve merging the individual ethic (personal values) and the corporate ethic (organizational values) to make the best decisions within the corporate culture. Bowen McCoy stresses the importance of management agreeing on a process for dealing with dilemmas and conflicts of interest. 27. 36270 Academic Values and the Lure of Profit, Derek Bok, The Chronicle of Higher Education, April 4, 2003 Derek Bok poses some thoughtful and challenging questions in this article: Just how far have individual sponsors gone in seeking to use higher-education institutions and professors for their own commercial ends? How willing have universities been to accept money at the cost of compromising values central to the academic enterprise? UNIT 3. Business and Society: Contemporary Ethical, Social, and Environmental Issues Part A. Changing Perspectives in Business and Society 28. 38421 Does It Pay to Be Good?, A.J. Vogl, Across the Board, January/February 2003 Corporate citizenship represents a diffuse concept for many. However, according to A.J. Vogl, it generally speaks to companies voluntarily adopting a triple bottom line, one that takes into account social, economic, and environmental considerations as well as financial results. 29. 28029 Trust in the Marketplace, John E. Richardson and Linnea Bernard McCord, McGraw-Hill/Dushkin, 2000 The authors scrutinize the significance of companies being cognizant of the precarious nature and powerful advantages of gaining and maintaining trust with their customers in the marketplace. 30. 47050 Businesses Grow More Socially Conscious, Edward Iwata, USA Today Newspaper, February 14, 2007 There is growing evidence, according to Edward Iwata, that companies are embracing customer service practices because they believe such strategies can be profitable and socially responsible. 31. 45325 Office Romance, Janet Lever, Gail Zellman, and Stephen J. Hirschfeld, Across the Board, March/April 2006 The authors delineate why executives and their HR teams need to face the fact that workplace romances may be on the rise, and find better ways of managing them to minimize negative consequences. Part B. Contemporary Ethical Issues 32. 47051 Scams Unmasked!, Sid Kirchheimer, AARP The Magazine, May/June 2006 Identity thieves have more tricks than ever. Sid Kirchheimer suggests some of the best and latest ways to keep crooks from stealing your name and your money. 33. 46658 Click Fraud, Brian Grow and Ben Elgin, Business Week, October 2, 2006 The authors examine the dark side of online advertising. Part C. Global Ethics 34. 47052 Global Diversity: The Next Frontier, Peter Ortiz, DiversityInc, June 2006 Peter Ortiz advocates that embracing diversity globally requires an appreciation of distinctive societal, governmental, and cultural values. 35. 47053 Trouble in Toyland, Abigail Goldman, Los Angeles Times, August 24, 2007 Amid a fresh spate of toy recalls, lead-tainted products and other hazards spur plans for hearings and better oversight. 36. 45327 Japan's Diversity Problem, Ginny Parker Woods, The Wall Street Journal, October 24, 2005 In Japan, professional women face a set of socially complex issues--from over sexism to deep-seated attitudes about the division of labor. 37. 45328 How Barbie Is Making Business a Little Better, Edward Iwata, USA Today, March 27, 2006 Corporations such as Mattel, Nike, and Home Depot are using their clout to improve working conditions around the world. UNIT 4. Ethics and Social Responsibility in the Marketplace Part A. Marketing Strategy and Ethics 38. 41681 Is Marketing Ethics an Oxymoron?, Philip Kotler, Marketing Management, November/December 2004 Philip Kotler believes that marketers should be proud of their field since they have encouraged and promoted the development of many products and services that have benefited people worldwide. 39. 41682 Truth in Advertising, Carol Rados, FDA Consumer, July/August 2004 Direct-to-consumer (DTC) advertising of prescription drugs in its varied forms--is widely used throughout the United States. Carol Rados scrutinizes the educational and promotional effect these ads can have on consumers. 40. 45329 Marketing, Consumers and Technology, Gene R. Laczniak and Patrick E. Murphy, Business Ethics Quarterly, July 2006 The authors describe how the advance of technology has influenced marketing in a number of ways that have ethical implications. 41. 47054 Corporate Citizenship: It's the Brand, Lawrence A. Crosby and Sheree L. Johnson, Marketing Management, September/October 2006 The authors argue that as brand architect and steward, marketing should be a key leader in corporate citizenship. 42. 45331 Lies, Damn Lies, and Word of Mouth, Mike Hofman, Inc. Magazine, April 2006 Mike Hofman explores how word-of-mouth marketers are in demand--and worried about their reputation. 43. 45330 Financial Scams Expected to Boom as Boomers Age, Kathy Chu, USA Today, February 6, 2006 Kathy Chu relates how seniors are often the hardest hit by aggressive sales pitches and fraud. Part B. Ethical Practices in the Marketplace 44. 15249 Managing for Organizational Integrity, Lynn Sharp Paine, Harvard Business Review, March/April 1994 Lynn Sharp Paine advocates the idea that, by supporting ethically sound behavior, managers can strengthen the relationships and reputations that their companies depend on. 45. 45333 Pssssst! Have You Tasted This?, Barbara Correa, The Wall Street Journal, October 15, 2006 Advertisers are unable to reach consumers with traditional television, magazine, and newspaper ads in a very stratified marketing environment. So, according to Barbara Correa, they are turning to women--well-connected moms whose opinions are valued within their peer groups. 46. 45334 Swagland, David Weddle, Los Angeles Times Magazine, January 16, 2005 Some ethicists argue that the proliferation of swag has undercut the integrity of the press and has blurred the lines between advertising and editorial and encouraged some publications to mislead their readership. UNIT 5. Developing the Future Ethos and Social Responsibility of Business 47. 45072 Creating an Ethical Culture, David Gebler, Strategic Finance, May 2006 David Gebler examines how values-based ethics programs can help employees judge right from wrong. 48. 41686 Hiring Character, Dana Telford and Adrian Gostick, Integrity Works, 2005 In an excerpt from Dana Telford and Adrian Gostick's new book, Integrity Works, they present a look at business leader Warren Buffett's practice of hiring people based on their integrit y. 49. 47055 Go Green. Get Rich, Chris Taylor et al., Business 2.0, January/February 2007 The article scrutinizes some of our greatest ethical and environmental concerns and reveals how nine companies are addressing and dealing with them. 50. 42503 The True Measure of a CEO, James O'Toole, Across the Board, September/October 2005 James O'Toole elucidates how Aristotle provided us with a set of ethical questions to determine the extent to which an organization provides an environment conducive to human growth and fulfillment.
