Making Meetings Work: Achieving High Quality Group Decisions by John E. Tropman
Meetings occupy so much time, relate to so many key functions and cost so much money that improving their efficiency should be a vital issue for managers. Often humorous, this down-to-earth guide covers everything one needs to know about meetings including: agenda preparation; what happens behind the scenes before and after meetings; handling the flow of ideas and proposals; making high quality decisions; managing emotions; and dealing with conflicting values and personalities. Based on extensive studies of people who run successful meetings, this book is an excellent practical resource.