This new edition of this popular book is much improved. It includes all of the latest developments, for example: the ABA SDR Task Force on Mediation Quality, all of the new arbitration cases to date, and the revised Rule 408, as well as new readings updating federal court ADR, mass torts (tied to the BP oil spill), and online dispute resolution. It has been streamlined considerably and reorganized to make it more user-friendly and even easier to teach. At the same time, new readings and cases have been introduced that tie the traditional materials more explicitly to ethics and the law more generally.