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'Undertaking a building or renovation project can be daunting, but this book provides everything you need to know in an easy to follow step-by-step guide.' Period Ideas 'A clear guide through a potential minefield, which will give you the confidence to get the job done.' Sean O'Neill, Managing Director Harry Neal (City) Ltd 'Aimed at the lay client this book gives a practical step-by-step insight on matters that even experts in this field frequently fail to appreciate. Project management is partly about methodology and partly common sense. This straightforward guide is a refreshing approach to a diverse subject and keeps both of these factors in perspective.' Jeremy F Emmett FRICS 'This handy book looks at what to expect when having a building work done and how to deal with any problems.' Real Homes Magazine

LEONARD SALES has been in the construction industry for 27 years and has learned from experience that the clients who demand the highest standards and who are willing to work in conjunction with the contractor are the ones who generally get their projects finished on time and to budget. Len is based in Thorpe Bay, Essex.

1. Getting started; 2. Know your requirements; 3. Contacting contractors; 4. Establishing credibility; 5. Obtaining and agreeing quotes; 6. Starting the work; 7. Financial arrangements; 8. Operation and maintenance manuals; 9. Good working relations; 10. Record-keeping; 11. Processional and site teams.