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Intercultural Business Communication Lillian H. Chaney

Intercultural Business Communication By Lillian H. Chaney

Intercultural Business Communication by Lillian H. Chaney


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Intercultural Business Communication Summary

Intercultural Business Communication by Lillian H. Chaney

A core text for courses in International/Intercultural Business Communication, or a supplement for business communication, organizational behavior, or international business courses.

This text prepares today's students to compete, and to manage domestic and international diversity in an increasingly multinational business arena. It is the only text of its kind to base content selection on the input of three Delphi panels of experts. Written by extensively traveled authors with firsthand working knowledge of many of the topics covered, it provides examples of concepts in practice from representative cultures around the world.

Table of Contents



1. The Nature of Intercultural Communication.


2. Universal Systems.


3. Contrasting Cultural Values.


4. Cultural Shock.


5. Language.


6. Oral and Nonverbal Communication Patterns.


7. Written Communication Patterns.


8. Global Etiquette.


9. Business and Social Customs.


10. Intercultural Negotiation Process.


11. Intercultural Negotiation Strategies.


12. Laws Affecting International Business and Travel.

Additional information

CIN0130137006G
9780130137005
0130137006
Intercultural Business Communication by Lillian H. Chaney
Used - Good
Paperback
Pearson Education (US)
20001004
304
N/A
Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
This is a used book - there is no escaping the fact it has been read by someone else and it will show signs of wear and previous use. Overall we expect it to be in good condition, but if you are not entirely satisfied please get in touch with us

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