Contents
Introduction
201 Competency-Based Interview Questions at a Glance
PART I: THE FUNDAMENTALS
Chapter 1: What Are Competency-Based Interviews?
Competency-Based vs.Traditional Interview Questions
Proficiencies That Competency-Based Questions Measure
Industry-Specific Competencies
Chapter 2: Preparing for Competency-Based
Interview Questions
Identify and Highlight Your Accomplishments
When You Lack Specific Experience
Industry-Specific Accomplishments
Identify Your Core Competencies
Keep SOAR in Mind
Chapter 3: Leverage Your Competency-Based Resume
Competency-Based Resume Tips
Accomplishment-Based Information
The Objective or Profile Statement
The Professional Experience Section
Selected Resume Formats
Chapter 4: Why Candidates Do Not Get Hired
When Examples Go Wrong
A Negative Mind-Set
A Potpourri of Other Interview Mistakes
Chapter 5: Seven Ways to Stand Out During the Interview
Write a Personal Brand Statement
ReduceYour Anxiety
ImproveYour Speaking Voice
Be Concise
Common Words and Phrases to Avoid
Make Specific Statements
Script or Outline Your Responses
PART II: COMPETENCY-BASED QUESTIONS
AND ANSWERS
Chapter 6: Competency #1-Individual Responsibility
Decisiveness
Independence
Flexibility
Career Goals
Chapter 7: Competency #2-Managerial/Leadership Skills
Leadership
Employee Motivation
Ability to Delegate
Strategic Planning
Chapter 8: Competency #3-Personal Motivation
Ambition
Initiative
Chapter 9: Competency #4-Analytical Skills
Problem Solving
Attention to Detail
Chapter 10: Competency #5-People Skills
Team Orientation
Customer Service
Communications
PART III: THE END OF THE INTERVIEW
Chapter 11: Closing the Job Interview
Some Closing Mistakes
The Closing Statement
Chapter 12: The Interview Follow-Up
Follow-Up Pointers
Competency-Based Follow-Up Letters
Contributors
About the Author