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Part 1 An introduction to empowerment practice: a model for empowerment practice. Part 2 Empowerment in practice - populations: empowerment of women; empowering poor communities of colour - a self-help model; empowerment practice with lesbians and gays; empowering people with disabilities. Part 3 Empowerment in practice - focusing on fields: empowerment in mental-health programmes - listening to the voices; empowerment practice with homeless people or families; empowerment of youth; empowering families. Part 4 Special issues in empowerment practice: social-service delivery and empowerment - the administrator's role; research as an empowerment strategy; evaluation of empowerment practice; creating opportunities for empowerment-oriented programmes.