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Diagnostic Expertise in Organizational Environments Mark W. Wiggins (Macquarie University, Australia)

Diagnostic Expertise in Organizational Environments By Mark W. Wiggins (Macquarie University, Australia)

Diagnostic Expertise in Organizational Environments by Mark W. Wiggins (Macquarie University, Australia)

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Summary

Diagnostic Expertise in Organizational Environments is designed to provide a state-of-the art foundation for a new paradigm in expertise research. The book is deliberately oriented towards the application of the principles within professions, and it reflects the combination of underlying theory and practice on which the manuscript is founded.

Diagnostic Expertise in Organizational Environments Summary

Diagnostic Expertise in Organizational Environments by Mark W. Wiggins (Macquarie University, Australia)

Provides a state-of-the-art foundation for a new paradigm in expertise research and practice

Illustrates a comprehensive approach that examines diagnostic expertise at the level of the individual practitioner, in the social context, and at the organizational level

Comprises of both academics and highly skilled practitioners so that there is a clear transition from understanding the problem of diagnostic skills to the implementation of solutions, either through redesign, training, and/or selection

Appeals to those academics and practitioners interested and involved in this field

Proves useful to students of psychology, cognitive science education and/or computer interaction

About Mark W. Wiggins (Macquarie University, Australia)

Mark Wiggins is Professor of Organisational Psychology and Deputy Director of the Centre for Elite Performance, Expertise and Training at Macquarie University, Sydney, Australia. He graduated with a PhD in Psychology in 2001 from the University of Otago and his research interests lie in understanding, assessing, and improving operators' capacity to interpret and respond to changes in complex systems. He has published in both academic and industry journals, and has acted as an advisor to the United States Federal Aviation Administration, the Australian Civil Aviation Safety Authority, the Australian Transport Safety Bureau, TransGrid, Powerlink, and Parsons Brinckerhoff. Thomas Loveday is a Registered Psychologist in New South Wales and a member of the Human Factors and Ergonomic Society. He is currently employed as a post-doctoral researcher within the Centre for Elite Performance, Expertise and Training (CEPET) at Macquarie University and as a Human Factors Specialist at the Clinical Excellence Commission, NSW Health. Thomas has a number of publications investigating the relationship between expertise, decision-making, and interface cues in high-risk, high reliability industries like power distribution, anaesthesia, and aviation. He was recently one of the recipients of a research grant from the Australian and New Zealand College of Anaesthetists. He has also consulted on interface design evaluations for the banking industry, next-generation air-traffic control systems, and rail-control interfaces.

Table of Contents

Contents: Preface; Cues in diagnostic reasoning, Mark W. Wiggins; Situational awareness and diagnosis, David O'Hare; Communication and diagnostic cues, Lidija Krebs-Lazendic, Nan Xu Rattanasone, and Jaime Auton; Vigilance, diagnosis, and its impact on operator performance, William S. Helton; Designing for diagnostic cues, Thomas Loveday; The social context of diagnosis, Tamera Schneider and Joseph Forgas; Diagnosis and instructional systems design, Mark W. Wiggins; Diagnostic cues in medicine, David Schell and Marino Festa; Diagnostic cues in major crime investigation, Ben Morrison and Natalie Morrison; Diagnostic cues in finance, Ben Searle and Jim Rooney; Diagnostic support systems, Nathan Perry; Diagnosis and culture in safety critical environments, Christine Owen; Diagnosis in operations control, Peter Bruce; References; Index.

Additional information

NLS9780367377663
9780367377663
0367377667
Diagnostic Expertise in Organizational Environments by Mark W. Wiggins (Macquarie University, Australia)
Mark W. Wiggins (Macquarie University, Australia)
New
Paperback
Taylor & Francis Ltd
2019-09-26
204
N/A
Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
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