[This] is the manual par excellence for modern university leadership and management. In my role as a business school dean, it is by far the most useful single book I have ever read - and continue to read.
Professor Mark Taylor, Dean, Warwick Business School, University of Warwick

When I began my career in university management, there was just one book on managing UK universities. Now there must be twenty or thirty but none is as comprehensive, authoritative, readable, and important as Shattock's Managing Successful Universities ... Read this valuable book and learn much from it!
David Palfreyman, Director of OXCHEPS and Bursar, New College, University of Oxford

This bestselling book defines good management in a university context and how it can contribute to university success. Extensively updated to reflect political, financial and social developments since the first edition, it includes a new chapter on the management of teaching and research and gives in-depth coverage to managing retrenchment and the importance of human resource management. Drawing on the literature of management in the private sector as well as from higher education and on the experience of the author it emphasizes:

• The holistic characteristics of university management
• The need to be outward looking and entrepreneurial in management style, and
• The ways successful universities utilize the market to reinforce academic excellence