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Handbook of Research on Leveraging Consumer Psychology for Effective Customer Engagement Norazah Mohd Suki

Handbook of Research on Leveraging Consumer Psychology for Effective Customer Engagement By Norazah Mohd Suki

Handbook of Research on Leveraging Consumer Psychology for Effective Customer Engagement by Norazah Mohd Suki


Handbook of Research on Leveraging Consumer Psychology for Effective Customer Engagement Summary

Handbook of Research on Leveraging Consumer Psychology for Effective Customer Engagement by Norazah Mohd Suki

Consumer behavior is becoming increasingly complex in the current global market. A broader understanding of the psychologically-driven motivation of consumers and characteristics of the consumer decision-making process is vital for effective customer engagement in the global economy.

The Handbook of Research on Leveraging Consumer Psychology for Effective Customer Engagement provides current research on topics relevant to consumer beliefs, feelings, attitudes, and intentions and how best to utilize this research improving consumer appeal and relationships. Emphasizing critical topics in the field of consumer behavior research, this publication is a comprehensive resource for marketing professionals, managers, retailers, advertising executives, scholars, and graduate-level students in marketing, psychology, and MBA programs.

About Norazah Mohd Suki

Norazah Mohd Suki, Universiti Malaysia Sabah, Malaysia.

Additional information

NPB9781522507468
9781522507468
1522507469
Handbook of Research on Leveraging Consumer Psychology for Effective Customer Engagement by Norazah Mohd Suki
New
Hardback
IGI Global
2016-07-30
363
N/A
Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
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