Chapter 1 Elmer Boyd Staats and the Pursuit of Good Government, Kathe Callahan; Chapter 2 Leadership and the Transformation of a Major Institution, Hal G. Rainey, James Thompson; Chapter 3 Leadership with an Enduring Impact, Brian N. Williams, J. Edward Kellough; Chapter 4 Qualified to Learn the Job, Beryl A. Radin; Chapter 5 William Robertson, Terry L. Cooper, Thomas A. Bryer; Chapter 6 Lillian Borrone, Hindy Lauer Schachter; Chapter 7 Leadership and Change at Nasa, W. Henry Lambright; Chapter 8 George Tenet and the Last Great Days of the CIA, Richard D. WhiteJr.; Chapter 9 Colleen Jollie, State Tribal Liaison, Cheryl Simrell King, Megan Beeby; Chapter 10 Being There Matters-Redefining the Model Public Servant, Janet R. Hutchinson, Deirdre M. Condit; Chapter 11 Managing the New Normalcy with Values-Based Leadership, Heather Getha-Taylor; Chapter 12 Nancy Alfaro as an Exemplary Collaborative Public Manager, Katherine C. Naff; Chapter 13 Chrik Poortman, Yi-Chong Xu, Patrick Weller; Chapter 14 The Pracademic and the Fed, Anne M. Khademian; Chapter 15 Bill Gibson and the Art of Leading Across Boundaries, Ricardo S. Morse; Chapter 16 Prosecuting Nazi Collaborators and Terrorists, Jerome S. LeggeJr.; con Conclusion;
