GOR005108967

9781560526698

1560526696

Calming Upset Customers: Staying Effective During Unpleasant Situations by Rebecca L. Morgan

Used - Very Good

Paperback

Crisp Publications Inc

20020430

96

N/A

Book picture is for illustrative purposes only, actual binding, cover or edition may vary.

This is a used book - there is no escaping the fact it has been read by someone else and it will show signs of wear and previous use. Overall we expect it to be in very good condition, but if you are not entirely satisfied please get in touch with us