From the reviews:
This book makes a much needed connection between fuzzy control and plants that can readily be modeled as queuing systems ... . The strengths of the book are its systematic approach to structuring control problems and its emphasis on the construction of fuzzy models for various queuing systems. ... the book is unique in linking queuing theory with fuzzy control, making it a valuable reference. (IEEE Control Systems Magazine, June, 2005)
The book provides a number of results in queuing control from the point of view of fuzzy logic. The authors consider fuzzy control as an effective approach in nonlinear or large-scale systems control ... . The material of the book can be useful to advanced undergraduate and graduate students. Also, researchers and practitioners in the field of queuing control, systems analysis, manufacturing, and communications may benefit from it. (Oleg K. Zakusilo, Zentralblatt MATH, Vol. 1064, 2005)