'A concise and considered overview of the challenges of open government and how to deal with them. Eloquent and elegant, this is a must-read for reflective public managers.' - Mark Bovens, Utrecht University 'At a time when the notions of fuzzy governance and fuzzy accountability are topics of increasing concern, Richard Mulgan maps and plots a course through a key challenge for public managers: delivering greater accountability and transparency, on the one hand, while also increasing levels of performance and efficiency, on the other. From North America to Northern Australia - and all points in between - this is a book that deserves to be read.' - Matthew Flinders, University of Sheffield and Murdoch University 'Drawing on a range of fascinating examples from multiple countries across the globe, Richard Mulgan has produced an unusual book that takes the reader inside the policy and administrative world and assesses efforts to balance transparency and accountability in all their variability.' - Beryl A. Radin, Georgetown University