From the reviews:
JOURNAL OF APPLIED MATHEMATICS AND STOCHASTIC ANALYSIS
"integral to todays development of analytical methods for queuing networks[collects] an interesting summary of what one might view as the heart of network theory."
JOURNAL OF THE AMERICAN STATISTICAL ASSOCIATION
"The book provides self-contained introductions to point processes and Palm probabilities, a point that I emphasize because these parts are extremely well-presented and might also be valuable for readers not particularly interested in stochastic networksSerfozo has certainly written a book that is unique in its choice of topics and captures the most recent developments in research in stochastic networks. I recommend it to all mathematically interested readers in this area. I found the book extremely well written, with many insightful explanations that make it a pleasure to read. The notations used are very elegant and intuitivethoroughly edited with very few typographical errors."