Improving Through Benchmarking Richard Y. Chang

Name: Improving Through Benchmarking By Richard Y. Chang
SKU: 9780787950842
Price: 33.99 USD
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Improving Through Benchmarking by Richard Y. Chang

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Summary

This user--friAndly guide shows how benchmarking is a means of using the best process--management practices to improve results. Ideal for process improvement teams in both large organizations and small companies.

Improving Through Benchmarking Summary

Improving Through Benchmarking by Richard Y. Chang

This user-friAndly guide shows how benchmarking is a means of using the best process-management practices to improve results. Ideal for process improvement teams in both large organizations and small companies.

About Richard Y. Chang

RICHARD CHANG is president and CEO of Richard Chang Associates, Inc., a consulting and publishing firm whose clients include Toshiba, Marriot, Citibank, Fidelity Investments, Nabisco, and McDonald's. He currently serves as chair of the board for the American Society for Training and Development. He lives near Irvine, California.

Additional information

Sku

NLS9780787950842

ISBN 13

9780787950842

ISBN 10

078795084X

Title

Improving Through Benchmarking by Richard Y. Chang

Author

Richard Y. Chang

Condition

New

Binding type

Paperback

Publisher

John Wiley & Sons Inc

Year published

1999-07-23

Number of pages

120

Prizes

N/A

Cover note

Book picture is for illustrative purposes only, actual binding, cover or edition may vary.

Note

This is a new book - be the first to read this copy. With untouched pages and a perfect binding, your brand new copy is ready to be opened for the first time