Introduction xxxi Part I: Getting Started 1 Chapter 1: What s New in Windows 10 3 New Platforms and Devices 4 Windows 10 Mobile and IoT Core 4 Xbox and Windows 10 5 HoloLens 6 Surface Hub 7 The Windows 10 Interface 8 The Start menu 8 Tablet Mode (aka Continuum) 11 The Taskbar 12 Task View 13 Multiple desktops 14 Action Center replaces Charms bar 14 Web Browsing 15 Cortana 17 Office Universal Apps 17 The Windows Store 17 Wrapping Up 18 Chapter 2: Navigating the Windows 10 Interface 19 Introducing the Windows 10 Interface 20 Working with Gestures and Mouse Actions 22 Using the Start Menu 23 Using the Action Center 24 Working with Windows 10 Apps 26 Opening and using a modern Windows app 27 Snapping apps on the screen 28 Switching between apps 30 Closing a modern Windows app 30 Getting to the Desktop 31 Using the Taskbar 31 Wrapping Up 32 Chapter 3: Getting around the Windows Desktop 33 Logging In 34 Windows Start Menu 35 Using the Windows Desktop 36 What s on the desktop 37 About desktop icons 39 Arranging desktop icons 40 Using Jump Lists 41 Running Programs and Apps 42 The active window 44 Switching among open programs 45 Switching with taskbar buttons 45 Switching with the keyboard 45 Arranging program windows 46 Sizing program windows 48 Maximize a program window 48 Minimize a program window 48 Size at will 49 Moving a program window 51 Moving and sizing from the keyboard 51 Closing a Program 52 Using the Notifi cation Area 53 Showing/hiding system and notification icons 55 Responding to notifi cation messages 56 Using scroll bars 56 Using Back and Forward buttons 57 Using Multiple Virtual Desktops 58 Logging Off, Shutting Down 59 Wrapping Up 61 Chapter 4: Sharing and Securing with User Accounts 63 Logging In and Out of User Accounts 64 Where am I now? 64 Switching accounts 64 Sign-in Options 67 Creating Strong Passwords 69 Remembering passwords 70 Devising a password hint 70 Picture Passwords 71 Creating a picture password 71 Testing your picture password 74 Types of User Accounts 74 Microsoft accounts 74 Creating a new e-mail address for a Microsoft user account 75 Local accounts 77 The built-in administrator account 77 Administrative user accounts 78 Standard accounts 78 Guest account 79 Creating and Managing User Accounts 79 Changing user accounts 79 Changing a user account type 80 Password-protecting an account 80 Changing the account picture 81 Enabling or disabling the local Guest account 83 Navigating through user account pages 83 Cracking into standard user accounts 83 Deleting User Accounts84 Using User Accounts 85 Understanding User Account Control 86 Privilege escalation in administrative accounts 86 Turning UAC on and off87 Creating and Using Password Reset Disks 89 Choosing a memory device for the password reset 89 Running Programs as Administrator 89 Add the Built-in Administrator Account to the Login Screen 90 Stop Entering Password on Lockout 91 Advanced Security Tools 91 Using Credential Manager 92 Managing Profi le Properties and Environment Variables 94 Wrapping Up 95 Chapter 5: Using Windows 10 Family Safety 97 Before You Get Started 97 Setting Up Windows 10 Family Safety 98 Adding Family Users 98 Removing Users and Changing Account Type 100 Setting Web Filtering 100 Setting time limits 102 Controlling Windows Store and game play 103 Viewing Family User Activity104 Other Online Safety Resources 104 Wrapping Up 104 Chapter 6: Troubleshooting Startup Problems 107 The Computer Doesn t Start 107 Non-system disk or disk error message 108 Computer starts but mouse and keyboard don t work 108 Screen turns blue during startup and then stops 108 Computer Takes Too Long to Start 109 Restore system fi les to an earlier time 109 Windows 10 Automatic Repair Mode 109 Repair Windows 10 Install 110 Advanced startup 111 Start in Safe Mode 113 The instruction manual that came with your computer 115 Resources in this book 116 Resources in Windows Help 116 Online resources 116 Programs Won t Start 117 Wrapping Up 117 Part II: Personalizing Windows 10 119 Chapter 7: Protecting Yourself with Windows Firewall 121 How Firewalls Work 121 Introducing Security and Maintenance 123 How you know Windows Firewall is on 124 Turning Windows Firewall on or off 125 Making Exceptions to Firewall Protection 126 Manually configuring firewall exceptions (allowed apps and features) 127 Adding an app exception 127 Disabling, changing, and deleting exceptions 130 Advanced Firewall Configuration 131 Open Windows Firewall with Advanced Security 131 Changing firewall profile properties 131 Firewall alerts, unicast responses, local administrator control 131 Security logging 132 Customizing IPsec settings 132 Inbound and outbound rules 134 Wrapping Up 135 Chapter 8: Automatic Updates 137 Understanding Automatic Updates 137 Updates versus upgrades 138 Why updates are important 138 Enabling Automatic Updates 139 Managing Updates 140 Thwarting Exploits with Data Execution Prevention 144 Wrapping Up 146 Chapter 9: Personalizing the Windows 10 Interface 149 Customizing the Start Screen 149 Rearranging tiles 149 Adding and removing tiles 150 Adding tiles 151 Removing tiles 151 Resizing tiles 151 Working with live tiles 152 Working with groups 153 Creating groups 153 Rearranging groups 154 Adding administrative tools to the Start screen 154 Changing the Start Menu Color and Transparency 155 Customizing the Lock Screen 156 Changing Your Account Picture 157 Wrapping Up 157 Chapter 10: Personalizing the Desktop 159 Using the Personalization Page 159 Choosing a theme 160 Personalizing your desktop background 162 Making text sharper with ClearType 164 Personalizing sound effects165 Personalizing your screen saver 166 Personalizing desktop icons 169 Creating your own desktop icons 169 Sizing, arranging, showing, and hiding desktop icons 170 Customizing icons 172 Choosing a screen resolution 173 Using multiple monitors 174 Adjusting the font size (dpi) 176 Personalizing your mouse 177 Mice for lefties 179 Adjusting the double-click speed 179 Using ClickLock 180 Speed up or slow down the mouse pointer 180 Making the mouse pointer more visible 181 Changing mouse wheel behavior 181 Personalizing the Keyboard 181 Customizing the Taskbar 183 Locking and unlocking the taskbar 184 Moving and sizing the taskbar 186 Showing toolbars on the taskbar 186 Sizing and positioning taskbar toolbars 187 Customizing the Notification Area 188 Getting rid of notification area icons 189 Tweaking the clock 190 Wrapping Up 192 Chapter 11: Customizing Startup Options 193 First Things First 193 Starting Programs Automatically 194 Using the Startup folder 195 Using the Task Manager Startup tab 198 Stopping auto start applications 199 Using the System Configuration Tool to Control Startup 199 Services Snap-In 204 Bypassing the Login Page 208 Troubleshooting Startup 210 Get rid of disabled devices 210 When Windows doesn t start at all 211 Wrapping Up 211 Part III: Beyond the Desktop 213 Chapter 12: Windows 10 and Office Online 215 Office Online 215 Creating an Office Online Account 216 Using Office Online 219 Saving Files in OneDrive 221 Using Office Apps 222 Wrapping Up 225 Chapter 13: Social Networking with Windows 10 227 Using the People App 227 Setting up an account 228 Editing a Contact 231 Navigating the People app 232 All Contacts 232 Wrapping Up 232 Chapter 14: Using Computers Remotelyy 233 Using Remote Assistance 233 Setting up Remote Assistance 234 Requesting Remote Assistance 235 Using the Remote Desktop App 239 Allowing remote connections on a home network 243 Connecting from a remote home network PC 244 Using Classic Remote Desktop 245 Display 245 Local Resources 247 Experience 248 Advanced 249 Wrapping Up 250 Chapter 15: Managing Names and Addresses 253 Opening Contacts 254 Changing how you view contacts 254 Making shortcuts to contacts 255 Creating a contact 256 Opening and editing contacts 256 Create a Me contact 258 Creating Contact Groups 259 Printing Contacts 261 Importing and Exporting Contacts 262 Importing people to your contacts folder 262 Exporting contacts to vCards 264 Exporting to a CSV file 264 Searching for Contacts 265 Sharing Contacts on a Network 265 Wrapping Up 265 Chapter 16: Working in the Cloud 267 Understanding the Cloud 267 Setting Up a OneDrive Account 268 Accessing OneDrive Files 269 Using OneDrive 271 Adding files to OneDrive 271 Sharing files using OneDrive 274 Configuring OneDrive 275 Wrapping Up 276 Part IV: Pictures, Music, and Movies 277 Chapter 17: Working with Pictures 279 Getting Pictures into Your Computer 279 Getting pictures from a digital camera or smartphone 279 Getting pictures from a memory card 281 Getting pictures from a CD or DVD 283 Getting pictures from a scanner 284 Using pictures you get by e-mail 285 Copying pictures from websites 285 Copy and paste pictures 287 Taking screenshots 287 Using Your Pictures Folder 289 Pictures folder quick tips 292 Why some pictures show icons 295 Videos in your Pictures folder 295 Renaming pictures and videos 296 Using Photo Gallery 297 Choosing what to view and how 298 Photo Gallery quick tips 299 Selecting thumbnails in the Gallery 299 Dating, rating, tagging, and captioning 300 Filtering pictures 301 Changing tags 302 Use a picture as your desktop background 302 Adding pictures to Photo Gallery 302 Use your Photo Gallery as a screen saver 303 Fixing photos 303 Auto Adjust 304 Exposure 304 Color 304 Straighten 305 Crop 305 Fix red eye 306 Effects 307 Saving changes 307 Using people tags 307 Choosing Photo Gallery options 308 Making movies from Photo Gallery 311 Printing Pictures 311 Printing from Photo Gallery 311 Printing pictures from a folder 313 Pixels and Megapixels 313 File extension, size, and dimensions 314 TIFF pictures 317 JPEG pictures 317 GIF pictures 317 PNG pictures 318 BMP pictures 318 Changing a picture type or size 318 Pictures, Tags, and Virtual Folders 319 Wrapping Up 320 Chapter 18: Making Music with Media Player 323 Controlling Sound Volume 323 Starting Windows Media Player 325 Media Player program window 325 The toolbar 326 Media Player menus 327 Play controls 327 Closing/minimizing Windows Media Player 330 Listening to a CD 331 Now Playing, Visualizations, and Enhancements 331 Using the playlist in Now Playing view 332 Using Enhancements 334 Stopping a CD 334 Play CDs automatically with Media Player 335 Ripping (Copying) Music CDs 335 Options for ripping CDs 336 Choosing where to put songs 337 Choosing how to name files 337 Choosing a file format and quality 338 Copy Protect Music 340 Rip CD Automatically 340 Eject CD after Ripping 340 Still more rip options 340 Copying songs 341 Using the Media Player Library 342 Navigating the library 343 Choosing columns for Media Library 344 Sizing columns 345 Moving columns 346 Sorting songs 346 Getting missing media information automatically 346 Choosing what files to include in your library 347 Sharing (streaming) your media library 349 Allowing Internet streaming 350 Using a remote stream 351 Allow Remote Control 351 Pushing media to another computer 352 Automatically renaming songs 352 Selecting in Media Library 353 Changing a song title 354 Changing genre, artist, and so on 355 Changing incorrect media information 355 Rating songs 355 Making Custom Playlists 356 Managing songs in a playlist 358 Saving a playlist 359 Viewing, playing, and changing playlists 359 Using and creating Auto Playlists 360 Creating Your Own Music CDs 362 Types of music CDs 362 Choosing music disk options 363 Choosing songs to put on the CD 365 Creating the disk 366 Saving a Burn list 366 Copying Music to Portable Devices 367 Manual syncing 367 Managing songs on a device 368 Auto syncing devices 368 Choosing between manual and auto sync 369 Setting player options 369 Fun with Skins 370 Extending Media Player with Plug-ins 371 Converting File Types 371 Music, Metadata, and Searches 372 Wrapping Up 373 Chapter 19: Working with Videos and Photos 375 Watching Video Files 375 Using your Videos library 376 Recorded TV 377 Playing videos using the Movies & TV App 377 Playing videos using Media Player 378 Adding videos to your Media Library 379 Playing videos from your library 381 Managing Photos with Media Player 381 More on Playlists 382 Limiting playlist size 384 Limiting playlists to favorite items 385 Skipping playlist items 386 Prompt Me to Remove Upon Save 386 Wrapping Up 387 Part V: Managing Your Content 389 Chapter 20: Understanding Drives, Folders, and Files 391 Understanding Disks and Drives 391 Your computer s hard disk 391 Removable media 392 CDs and DVDs 392 Portable devices 393 Flash cards and memory sticks 394 Flash drives 394 Viewing your computer s drives 395 Sizes and capacities 397 How much room is there? 398 Viewing disk contents 400 Formatting disks 400 About Folders 400 Viewing the contents of a folder 401 Folders within folders (subfolders) 402 Parent folders 403 About Files 403 Opening and closing files 404 Showing/hiding filename extensions 405 Choosing a program or app to open a file 406 Changing the default program or app 407 Windows cannot open this file 409 File paths 409 Using File Explorer 411 Opening File Explorer 412 File Explorer components 412 Show or hide ribbon bar 413 Navigating with the Address bar 413 Navigating with the Navigation pane 415 Adding places to Quick Access 416 Managing favorites 416 Navigating from the contents pane 418 Navigating to a disk drive 418 Choosing an icon view 419 Using columns in the Details view 420 Sorting icons 422 Filtering a folder 422 Using the Preview pane 425 Using the Details pane 427 To Click or Double-Click? 427 Personalizing folder behavior 429 Options on the View tab 429 Saving Things in Folders 434 Which folder should I use? 434 How to save in folders 435 Saving in Windows 10 style dialog boxes 435 Naming the file 437 Choosing a Save As type 437 Click Save 437 Opening the saved file 438 Creating Your Own Folders 438 Creating folders on the fly while saving 440 Personalizing your folder 440 Specify a folder type 441 Folder pictures 441 Changing a folder s icon 442 Read-Only, Hidden, and Advanced attributes 443 Compress Contents to Save Disk Space 444 Encrypt Contents to Secure Data 445 Wrapping Up 446 Chapter 21: Managing Files and Folders 447 Selecting Icons 447 Selecting one icon 448 Selecting all icons 450 Selecting a range of icons 450 Selecting and unselecting one at a time 450 Selecting with a touchscreen 452 Selecting with the keyboard 452 Selecting by filtering 452 Selecting by lassoing 454 Selecting most icons in a folder 454 Selecting from multiple folders 454 Unselecting all icons 454 Moving and Copying Files 455 Moving files to a subfolder 455 Copying to/from external disks 457 Moving and copying by dragging 457 Moving or copying by using two open folders 459 Using cut-and-paste to move or copy files 460 Making a copy in the same folder 460 Undoing a move or copy 461 This location already contains 461 Renaming Files 463 Undoing a rename 464 Renaming multiple files 465 Deleting Files 466 Using the Recycle Bin 468 Recovering accidentally deleted files 469 Permanently deleting Recycle Bin files 470 Creating and Deleting Shortcuts 470 Managing Files with DOS Commands 472 Getting to a command prompt 473 Using the command prompt 474 Copy and paste in the Command Prompt window 475 Navigating from the command prompt 475 Using wildcards 476 Printing a list of filenames 476 Wrapping Up 478 Chapter 22: Searching for Files and Messages on Your Computer 479 Basics of Searching 479 You aren t asking it questions 480 Be specific 481 Spelling counts 481 Where you start the search matters 482 How Searching Works 482 Quick Searches 482 Customizing Windows Search 485 Extending a Start menu search 486 Searching Folders and Views 487 Specifying search criteria 488 Search by date 489 Search by size 491 Search by filename or subject 492 Search by kind 492 Search by tags, authors, title, and others 493 Saving a search 493 Using saved searches 494 Wrapping Up 495 Chapter 23: Metadata and Power Searches 497 Working with File Properties 498 Viewing properties sheets 499 Viewing properties in columns 499 Editing properties 500 Setting Properties When You Save 503 Personalizing Searches 504 Managing the Search Index 506 Adding indexed locations 507 Remove a location from the index 508 Choosing file types to index 508 More advanced options 510 Power Searches 512 Searching specific properties 512 Greater than and less than 513 AND, OR, and NOT searches 514 Date and number searches 516 Searching for phrases 518 Message searching 518 Natural language queries 519 Wrapping Up 520 Chapter 24: Protecting Your Files 523 Simple File Backups 523 Using File History 526 Starting File History 526 Backing Up to a Network Location 528 Excluding Folders during Backups 531 Setting the File History Advanced Option 532 Restoring Files from a Backup 534 Using System Protection 537 Turning System Protection on or off 537 Creating a restore point 539 Returning to a previous restore point 539 Undoing a System Restore 540 Using BitLocker Drive Encryption 541 BitLocker hardware requirements 541 Encrypting the volume 542 When the computer won t start 543 Turning off BitLocker 543 More info on BitLocker 544 Performing a System Image Backup 544 Wrapping Up 545 Part VI: Printing and Managing Printers 547 Chapter 25: Installing and Managing Printers 549 Printer Properties versus Printing Properties 550 Add a Printer with the Devices Tool 550 Opening the Devices and Printers Folder 552 Setting the default printer 554 Testing a printer 554 Installing a New Printer 554 Installing printers with USB and infrared connections 555 Installing printers with parallel and serial port connections 556 Installing a network, wireless, or Bluetooth printer 556 Managing Printer Drivers 558 Setting Default Printing Preferences 558 Portrait versus landscape printing 559 Printing on both sides 559 Making pages print in the correct order 560 Saving time and money 560 Setting Printer Properties 562 Configuring shared printers 563 Configuring printer ports 564 Setting up printer pooling 565 Configuring printer availability 566 Setting other advanced options 567 Wrapping Up 568 Chapter 26: Managing Print Jobs 569 How Printing Works 569 Managing Print Jobs 571 Managing a single document 571 Managing several documents 571 Managing all documents 571 Changing the print queue order 572 Solving Common Printer Problems 573 Printing Offline 574 Creating XPS Documents 575 Wrapping Up 576 Part VII: Installing and Removing Programs 579 Chapter 27: Adding and Managing Windows 10 Applications 581 Using the Windows Store 581 Reviewing Windows 10 apps 582 Navigating the Windows Store 585 Windows Store categories 585 Costs of apps 586 Searching for apps 587 Installing Windows 10 apps 588 Updating Apps 588 Removing Apps 589 Wrapping Up 590 Chapter 28: Installing and Upgrading Legacy Programs 591 Playing It Safe with Program Installations 592 Updates Versus Upgrades 592 Installing and Upgrading from a Disk 593 Common Installation Prompts 594 The initial CD or DVD prompt 594 Entering an administrator password 595 The product key or serial number 595 Compliance check 596 User information prompt 596 The End User License Agreement 596 Type of installation 597 Installation summary 598 Setup completed 598 Using the installed program 600 Wrapping Up 600 Chapter 29: Getting Older Programs to Run 601 Understanding Program Types 601 DOS programs 602 Old programs to avoid altogether 602 Installing Incompatible Programs 603 Using the Program Compatibility Troubleshooter 604 Quick-and-Dirty Program Compatibility 607 Using DOS Commands in Windows 10 609 Wrapping Up 612 Chapter 30: Repairing and Removing Programs 613 Changing and Repairing Programs 613 Uninstalling Programs 616 Unpinning from Start 617 Dealing with stuck programs 618 Turning Windows Features On and Off 618 Wrapping Up 620 Chapter 31: Setting Default Programs 621 Setting Default Programs for Files 621 Using the Default Programs Page 624 Setting your default programs 626 Associating a file type or protocol with a program 628 Changing AutoPlay settings 629 Setting program access and computer defaults 632 Wrapping Up 634 Chapter 32: Managing Programs and Processes 637 Getting to Know Task Manager 637 Viewing more and less detail 639 Choosing Task Manager views 640 Not Responding? Task Manager to the Rescue 642 Closing frozen programs 642 Switching and starting tasks 642 Restarting a hung computer 644 Monitoring Performance with Task Manager 645 Managing Processes with Task Manager 650 Showing other columns 651 Common processes 653 Choosing columns on the Details tab 653 App History tab 656 Startup tab 657 Users tab 659 Services tab 660 Wrapping Up 660 Chapter 33: Troubleshooting Software Problems 661 Troubleshooting Installations 661 Troubleshooting Programs 662 Researching Application Errors 664 Editing the Registry 664 How Registry data is organized 665 Hives, keys, and subkeys 665 Key values 668 Backing up the Registry 670 Making the Registry change 671 Troubleshooting Tips 673 Wrapping Up 673 Part VIII: Hardware and Performance Tuning 675 Chapter 34: Installing and Removing Hardware 677 Hardware, Firmware, and Software Demystified 677 A Few Words about Device Drivers 678 Using Hot-Pluggable Devices 679 Connecting USB devices 679 Connecting IEEE 1394 devices 681 PC cards 682 Using memory cards 682 Memory cards and USB mass storage 683 Disconnecting hot-pluggable devices 684 Not-So-Hot-Pluggable Devices 685 Installing expansion cards 687 Installing more memory (RAM) 688 Installing a second hard drive 689 Primary and extended partitions 690 Partitioning and formatting the disk 692 Other hard drive operations 694 Converting a disk to NTFS 694 Shrinking and extending partitions 696 Changing a volume label 696 Changing a drive letter 697 The exFAT fi le system 699 Removing Hardware 699 Updating Drivers 701 Dealing with Devices That Prevent Windows 10 from Starting 702 Wrapping Up 702 Chapter 35: Using Wireless Bluetooth Devices 705 The World of Bluetooth 705 Confi guring Your Bluetooth Adapter 707 Adding Bluetooth-Enabled Devices 709 Connecting a smartphone 709 Joining a personal area network711 Receiving files from a Bluetooth device 713 Sending files to a Bluetooth device 714 Creating a Bluetooth personal area network 716 Troubleshooting a Bluetooth network connection 718 Sharing an Internet connection 719 Wrapping Up 720 Chapter 36: Performance-Tuning Your System 723 Getting to Know Your System 723 Knowing your CPU and RAM 724 Getting more detailed information about your PC 725 Maximizing CPU and Memory Resources 726 Conserving memory 726 Managing virtual memory 727 Priorities, foreground, and background 730 Controlling CPU priorities 730 Monitoring and Adjusting Performance 731 Performance Monitor 731 Data collector sets and reports 734 Creating data collector sets 737 Resource Monitor 739 Reliability Monitor 740 Using Windows ReadyBoost 742 Trading pretty for performance 745 Maintaining Your Hard Drive 746 Recovering wasted hard drive space 746 Deleting system restore files and unwanted features 748 Defragmenting and optimizing your hard drive 748 The Power Settings 750 Create a power plan 752 System settings 753 Wrapping Up 755 Chapter 37: Troubleshooting Hardware and Performance 757 First Aid for Troubleshooting Hardware 757 Dealing with Error Messages 761 Performing a Clean Boot 762 Using the System Recovery Options 763 Troubleshooting Performance Problems 765 Wrapping Up 766 Part IX: Networking and Sharing 767 Chapter 38: Creating a Home Networkk 769 What Is a LAN? 769 Planning a LAN 770 Creating a Wired LAN 770 Traditional Ethernet speeds 771 The slowest component rules 772 Creating a Wireless Network 772 Wireless broadband router 773 Other useful wireless goodies 774 Acquiring and Installing Network Hardware 775 After the Hardware Setup 776 Setting Up a Wired Network 777 Setting Up a Wireless Network 779 The 80211 standard 780 Access point, SSID, WEP, and WPA 780 About SSIDs 781 About WEP and WPA 782 Installing the wireless networking hardware 782 Connecting to available networks 782 Wrapping Up 784 Chapter 39: Sharing Resources on a Network 785 Some Networking Buzzwords 785 Methods for Sharing in Windows 10 787 Homegroups 787 Workgroup 787 Domain 788 How to choose 788 Turn on Sharing and Discovery 789 Windows 10 Homegroups 792 Finding or changing the homegroup password 792 Joining a homegroup 793 Sharing items with the homegroup 794 Excluding items from sharing 794 Sharing with individual users 795 Using Public Folders 796 Advanced Sharing 797 Identifying Shared Folders 798 Sharing a Printer 799 Wrapping Up 800 Chapter 40: Using Shared Resources 801 UNC Paths 801 Accessing Remote Resources 802 Opening Remote Documents 803 Opening a read-only copy 804 Creating network locations 804 Saving to a Remote Computer 806 Downloading Programs to a Network Share 807 Transferring Files Between Computers 807 Mapping Drive Letters to Shared Folders 809 Using a Shared Printer 811 Using Shared Media 812 Wrapping Up 814 Part X: Appendixes 815 Appendix A: Upgrading to Windows 10 817 Appendix B: Installing Windows 10 on a New System 821 Appendix C: Universal Shortcut Keys 825 Appendix D: Windows 10 Touch Gestures 831 Index x 833