"The seventh edition of this management classic has been thoroughly updated, with new chapters on marketing, team building, and ethics, and covers all the essential functions involved in library management. New theories, concepts, and practices currently being developed and used are included. For examples, the virtual library, changing demographics, and customer needs and expectations all demand a reexamination of staff, acquisitions, and technology. Case studies, role-playing situations, What Do You Think? exercises, and action mazes complement and emphasize the principles discussed. The companion Web site provides more case studies; the Budget Case Studies section is particularly valuable. Additionally, each chapter is introduced by a minicase or overview of the principle being discussed. Both novices and veteran managers will find this to be a valuable tool." - Booklist
"Enlarged and redesigned, the textbook discusses management best practices and their implementation in libraries....New chapters discuss marketing, team building, and ethics. A companion website expands on the many case studies, examples, and exercises found in the book." - American Libraries
"Very readable, this text combines the seminal literature of management with current applications in contemporary libraries. ...It is useful not only as a textbook for library school students, but also as a handbook for middle and even senior-level library managers." - Technicalities
