This casebook fills a distinct gap in the market for UK-centred material covering all aspects of production and operations management and is a much-needed companion to existing texts in its field. The second edition of this clearly structured text provides ready-to-use cases all based on real-life (named) company experiences. For easy use, the cases have been grouped into the subject areas which students are likely to face on a typical operations management course. The cases deal with modern operations management issues and each is framed by an introduction and suggested reading. Companies featured include Cadbury World, Lunn Poly Travel and Singapore Airlines. This book can be used in isolation or as a complement to the best selling Operations Management by Slack et al.