Introduction to Operations Management Case Analysis PART I. Operations Management Case 1. Birmingham International Airport, Robert Johnston Case 2. Hogsmeadow Garden Centre, Alan Betts Case 3. A Day in the Life of Frederic Gode, Operations Manager, BonPain, Orleans, France, Stuart Chambers Case 4. Wace Burgess, Stuart Chambers and Tammy Helander Case 5. Concept Design Services, Stuart Chambers and Nigel Slack PART II. Operations Strategy Case 6. New Supply Chain Strategies at Old M&S, Alan Harrison and Jane Pavitt Case 7. The Norrkoping Plant (A), Nigel Slack Case 8. The Norrkoping Plant (B), Nigel Slack Case 9. Jossey Menswear - the Supply Chain Project, Nigel Slack Case 10. Indian Metals Corporation, Sara Mountney, Kenneth Work and Stuart Chambers PART III. Design Case 11. Cadbury World: Ten Years of Improvements, Stuart Chambers, Mark Robinson, and Adam Bates Case 12. The Development of the Hovis Crusty White Loaf, Adrian Watt and Stuart Chambers Case 13. Campaign Planning for 'Red Nose Day', Alan Harrison and Jane Pavitt Case 14. Cartes sans Frontieres, Alan Harrison Case 15. The Reltex Project, Nigel Slack Case 16. Benetton Group: The evolution of a network to face global competition, Arnaldo Camuffo, Pietro Romano and Andrea Vinelli Case 17. Boys and Boden (A), Stuart Chambers Case 18. Boys and Boden (B), Stuart Chambers Case 19. Cadbury Ltd, Stuart Chambers Case 20. RAC Motoring Services, Stuart Chambers Case 21. Denby Constabulary, Andrew Greasley PART IV. Planning and Control Case 22. AEB Mortgage Services, Nigel Slack Case 23. I'll Phone You Back!, Roy Staughton and Stuart Chambers Case 24. Holly Farm, Stuart Chambers Case 25. Ice House Toys, Graham Whittington and Stuart Chambers Case 26. Fresh Salads Ltd: The Iceberg Lettuce Harvest, Stuart Chambers Case 27. Mandexor Memory, Nigel Slack Case 28. Peas, Stuart Chambers and Tammy Helander Case 29. Thompson Telescopes Ltd, Alan Harrison Case 30. WFA (Water for Africa), Robert Johnston Case 31. Aylesbury Pressings, John Bicheno Case 32. The Royal Navy: JIT Based Ship Spares Provisioning, Alan Fowler PART V. Supply Networking Case 33. The SMART Car and Smart Logistics, Remko van Hoek and Alan Harrison Case 34. Chicken Run - the poultry supply chain, Stephan van Dijk, Jack van der Vorst and Adrie Beulens Case 35. Marsden Community Stores, Keith Moreton Case 36. Supply Chain Relationships: Wheatco Ltd and Chemco Ltd (A), Marie Koulikoff-Souviron, Alan Harrison and Jaques Colin Case 37. Supply Chain Relationships: Wheatco Ltd and Chemco Ltd (B), Marie Koulikoff-Souviron, Alan Harrison and Jaques Colin Case 38. Supply Chain Redesign at Finnforest Corp, Paul Chapman, Vinod Tayil and Alan Harrison Case 39. e-Commerce in the NHS, Roxanne Sutton, Eric Jackson and Christine Harland Case 40. NHS Supplies - Supply for the National Health Service: Christine Harland, Roxanne Sutton, Terry Hunt PART VI. Quality Planning and Control Case 41. Smithy's Brewery, Robert Johnston Case 42. Executive Holloware, Kevan Scholes Case 43. Valley District Council Cleansing Services, John Bicheno and Alan Harrison Case 44. Sun Products Company, Alan Harrison Case 45. Fastflowers.com, Robert Johns
