Wiki Management: A Revolutionary New Model for a Rapidly Changing and Collaborative World by Rod Collins
We now live in a "wiki" world where mass collaboration is not only possible-it's often the best solution. Conventional management thought assumes that command-and-control is the most effective way to organize the efforts of large numbers of people, but rapid change and increasing complexity have rendered that model obsolete. As a result, most managers today lack the skills and knowledge needed to succeed in an age when networks are proving smarter and faster than hierarchies. Designing organizations for mass collaboration demands a new and very different model-wiki management.
Featuring enlightening examples from forward-thinking companies including Google, Whole Foods, Linux, and Wikipedia, Wiki Management outlines the revolutionary but necessary steps companies must take to:
* Leverage their collective intelligence
* Effectively integrate diverse points of view
* Transition leaders from the role of "boss" to that of facilitator
* Make "delighting customers" more important than pleasing superiors
* Achieve a shared and actionable understanding of the key drivers of business success
The power of networks is dramatically reshaping both the work we do-and the way we work. This groundbreaking book reveals what it takes to succeed in this fast-paced and exciting business environment.