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Reputation Management Sabrina Helm

Reputation Management By Sabrina Helm

Reputation Management by Sabrina Helm


$115.29
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Summary

Despite the call for consistent management of corporate reputation comprehensive approaches to measure and steer a company' s reputation are still in their infancy.

Reputation Management Summary

Reputation Management by Sabrina Helm

Reputation is the most complex asset of an organization. Despite the call for consistent management of corporate reputation comprehensive approaches to measure and steer a company' s reputation are still in their infancy. Reputation management aims at creating a balance between stakeholder demands, perceptions and corporate reality in order to foster behavior that helps a company achieve its business goals. It needs to be based on thorough research and requires orchestrated execution through management processes across organizational units, communication disciplines, and countries. This calls for a management system to establish a closed cycle of strategic planning, implementation, performance measurement, and reporting. The book gives answers to the following questions: What is reputation and which conceptualizations do exist? What are the state-of-the-art methods and tools to measure corporate reputation? What are best practice examples and future trends in the field of corporate reputation management?

Table of Contents

Introduction.- Approaching Corporate Reputation.- Measures and Impacts.- Reputation Management in Practice.- Future Trends of Reputation Management.

Additional information

NPB9783642192654
9783642192654
3642192653
Reputation Management by Sabrina Helm
New
Hardback
Springer-Verlag Berlin and Heidelberg GmbH & Co. KG
2011-08-29
300
N/A
Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
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