Management Skills: Resource Based Approach for the Hospitality and Tourism Industries by Sally J. Messenger
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Management Skills
Management Skills
$10.00
Condition - Very Good
Out of stock
Summary
This text provides the basis for a complete marketing course or module for students of hospitality or tourism. Each chapter has review questions, extension questions and practical exercises. Topics covered include: communicating effectively; working with others; and planning and organizing.
Management Skills Summary
Table of Contents
Understanding the individual - differences, perceptions, relationships; communicating effectively - listening, responding, presenting; working with others - teams and groups, motivation, leading; planning and organizing - time management, decision making, problem-solving; dealing effectively with difficult situations - conflict, stress and anger, assertiveness.
Additional information
GOR008777349
9780304329243
030432924X
Management Skills: Resource Based Approach for the Hospitality and Tourism Industries by Sally J. Messenger
Used - Very Good
Paperback
Cengage Learning EMEA
19941201
210
N/A
Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
This is a used book - there is no escaping the fact it has been read by someone else and it will show signs of wear and previous use. Overall we expect it to be in very good condition, but if you are not entirely satisfied please get in touch with us