Samuel A. Litt is an Apple Certified Technical Coordinator 10, 10.2, and 10.3 as well as a member of the Apple Consultants Network. He has provided Macintosh service and support for a diverse client base, including the Computer Investigations unit at the NYPD, Ralph Lauren, Swatch, MVBMS Euro RSCG, Time Warner Inc., MTV Networks, Hearst Publications, Scholastic Publications, Verizon Yellow Pages, Quark Inc., The Nathan Cummings Foundation, The Blue Rock Editing Company, Click3X, Red Car NY, and TBWA/Chiat/Day. He currently heads the Macintosh Consulting Services Division for KAPRA Consultants, Inc., of New York City. His works published to date include the Mac OS X Administration Basics Exam Cram Study Guide, the Mac OS X Bible Panther Edition, as well as several articles for Element K's Mac Administrator Journal and Quark's XRAY magazine. Craig Zimmerman has actively pursued his passion for technology and communication since he was 13 years old. His career started as SYSOP of Apple Castle, a BBS for Apple II enthusiasts. He later worked at Chiat/Day, where he helped build the world's most famous virtual advertising agency, managing and networking UNIX and Macintosh systems in multiple offices. Currently, Craig manages UNIX, Macintosh, and Windows systems for Spontaneous, a top post--production company in New York City. Warren G. Gottlieb is a professional Mac IT consultant who has been using Macs since 1988 and has worked with a number of the top Macintosh technical firms in New York City. Warren has transformed a deeply rooted passion and hobby into a full--time profession. Despite spending many solitary Mac hours, Warren most enjoys interacting with people, and loves to aid in their comfort and enjoyment of technology. Warren resides in Queens, New York, in an apartment where the ratio of Macs to humans is 3:1, but there's no television. Thomas Clancy, Jr. attended Queens College (CUNY) and received his bachelor's degree in European history. Tom's love of computers blossomed into a great career, especially under the guidance of Sam Litt as his diabolical mentor. Tom is one of the four partners of Valiant Technology, Inc., a consulting and support company, along with Douglas Heyman, Gene McMurray, and Georg J. Dauterman. Tom currently lives in New York with his wife, Alice, and their two cats, Zeta and Mo. Tom would like to point out that he is not related to the Tom Clancy, although he is happy to be related to another Tom Clancy, Sr., his dad, a New York City firefighter (which is a better job than World Famous Author any day, although the pay isn't as good). Douglas B. Heyman is a longtime Mac user, having cut his teeth on the venerable System 6. Early in his career, Doug worked as a writer and managing editor on numerous literary projects. Shifting his focus to technology, he spent the next few years as in--house IT staff for a major New York advertising agency and then in the IT consulting world working for a leading Apple Authorized Service Provider. He currently works as a founding partner of Valiant Technology, Inc., a New York--based technology solutions provider. Born and raised in New Jersey, he resides in Hoboken with his loving wife, Suzanne, and their son, Marcus. Alejandro Prado immigrated to the United States in 1997 and worked as a consultant for various companies providing support and integration services for clients with Macintosh, Windows, and Novell systems. His first experiences with Apple computers date back to the venerable Apple II. He fell in love with the Mac in 1984, when it was introduced to the market and championed its capabilities in Central America. In 1998, he founded KAPRA Consultants, Inc., to provide support and integration services to companies using Mac and PC systems in the tri--state area. Currently KAPRA Consultants is one of the largest organizations in the Apple Consultants Network with a growing clientele of creative companies and organizations encompassing the Omnicom Group, Verizon Yellow Pages, ECHO Design, Quark Inc., and many others.
