Illustrations
Publisher's Message
PrefacePART I: A History of Production Management
1. Introduction
2. Historical Revolutions in Production
3. A Production Management Revolution in the United States
PART II: Basic Improvement Thinking
4. The Concept of Improvement
5. A Scientific Thinking Mechanism for Improvement
6. Creating an Improvement Plan
7. Basic Flaws in Conventional Production Management Improvement
8. Improvement Misunderstood
9. Take Another Look at Machine Functions
PART III: Improving Production Management
10. The Object of Improvement
PART IV: The First Function of Production Management: Process Improvement
11. Process Functions
12. The Improvement of Process Control Systems
PART V: The Second Function of Production Management: Operational Improvement
13. Process Functions
14. The Effect of the Division of Labor on the Development of Work
15. Types of Operations
PART VI: Basic Steps to Improving Productivity
16. How to Raise Productivity Worldwide
PART VII: Improving Productivity in the Future
17. Final Thoughts
Afterword
Appendix: A Developmental Genealogy of Management Thought On the Criteria for the Shingo Prize
Shingo Bibliography
About the Author
Index