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Process Re-Engineering Organizatioinal Change And Performance Improvement Soumitra Dutta

Process Re-Engineering Organizatioinal Change And Performance Improvement By Soumitra Dutta

Process Re-Engineering Organizatioinal Change And Performance Improvement by Soumitra Dutta

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$11.69
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Summary

The authors outlline their multidimensional approach to process engineering which embodies not only the conventional focus on efficiency and meeting customer needs, but also adds two new dimensions of growth not only in terms of market share, but also of individual development of the company's staff.

Process Re-Engineering Organizatioinal Change And Performance Improvement Summary

Process Re-Engineering Organizatioinal Change And Performance Improvement by Soumitra Dutta

The book features the authors' unique approach to achieving and sustaining outstanding performance by focusing simultaneously on people, processes and structures and systems. It provides concepts to help launch performance improvement programmes and practical tips which aid successful implementation.

About Soumitra Dutta

Jean-Frani?ois Manzoni is Associate Professor of Management and founding director of the research initiative on High Performance Organizations at INSEAD in Fontainebleau, France.

Table of Contents

1. Process Re-engineering, organizational change and performance improvement 2. Core processes and performance improvement 3. Information technology and performance innovation 4. Measuring, evaluating and rewarding employee performance 5. Managing people, managing change 6. Organizational structure and process orientation 7. A race without a finish line

Additional information

GOR001659338
9780077094362
0077094360
Process Re-Engineering Organizatioinal Change And Performance Improvement by Soumitra Dutta
Soumitra Dutta
Used - Very Good
Paperback
McGraw-Hill Education - Europe
19981016
480
N/A
Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
This is a used book - there is no escaping the fact it has been read by someone else and it will show signs of wear and previous use. Overall we expect it to be in very good condition, but if you are not entirely satisfied please get in touch with us

Customer Reviews - Process Re-Engineering Organizatioinal Change And Performance Improvement