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Stewart L. Tubbs is the dean of the College of Business at Eastern Michigan University. He received his doctorate in communication and organizational behavior from the University of Kansas. His master's degree in communication and his bachelor's degree in science are from Bowling Green State University. He has completed postdoctoral work in management at Harvard Business School, the University of Michigan, and Michigan State University. Dr. Tubbs has also taught at General Motors Institute and at Boise State University, where he was chairman of the Management Department and later associate dean of the College of Business. He has been named Outstanding Teacher three times and Outstanding Scholar twice. He has consulted for Fortune 500 companies and is past chairman of the Organizational Communication division of the Academy of Management. He has been named an Outstanding Teacher three times and an Outstanding Scholar twice, has consulted extensively for Fortune 500 companies, and is past chairman of the Organizational Communication division of the Academy of Management. He has also received the outstanding leadership award in London from the Academy of Business Administration and has been inducted into the Distinguished Alumni Hall of Fame by Lakewood High School in Lakewood, Ohio. Dr. Tubbs is the co-author, with Sylvia Moss, of Interpersonal Communication and Human Communication. He is listed in American Men and Women of Science, Contemporary Authors, Directory of American Scholars, the International Who's Who in Education, and Outstanding Young Men of America.

Part One: Principles Chapter 1. The Process of Human Communication Chapter 2.Person Perception Chapter 3. The Verbal Message Chapter 4. The Nonverbal Message Chapter 5. Listening Chapter 6. Conflict and Negotiation Chapter 7. Ethics and Communication Chapter 8. Relationships in Process Part Two: Contexts Chapter 9. Interpersonal Communication Chapter 10. Intercultural Communication Chapter 11. Interviewing Chapter 12. Small-Group Communication Chapter 13. Public Communication Chapter 14. Organizational Communication Chapter 15. Mass Communication and the New Technologies Glossary References Credits Indexes Name Index Subject Index