We all like getting a good deal when we shop for goods and services. We all like the feeling of getting the best products at the best prices and receiving a first-class service to boot.

But most of us, more often that we'd probably care to admit are paying far more than we need to and are rarely receiving the level of service we expect. We believe the price on the tag is what we have to pay and we rarely understand our rights or how to complain effectively when things don't go to plan.

How to Get the Best Deal is the book that will change the way you shop forever. Whatever you're buying or whatever service you're thinking of employing, this book is crammed with tips, advice and cunning tactics to help you get better at getting more.

From high street shops to builders, plumbers and utility companies, you'll discover how to effectively handle all kinds of companies, services and situations to your best advantage.

Find out how to haggle, negotiate and bargain, even on the high street, to save pounds and always pay the lowest price. Discover your consumer rights and how to make them work for you; understand all the benefits and how to bag a bargain on the internet; and uncover the secrets of confident complaining so you don't ever feel unsure or embarrassed again.

How to Get the Best Deal will show you how you can develop the right mindset to become a clued-up, savvy consumer. You'll save your self time, money and stress, and will always know exactly how to get the best deal every time!